If you have been using Microsoft Outlook as your main email client, there is a high chance that you may have faced one or the other error messages or bugs. Here, I shall discuss how you can solve one such error message that says, ‘Something went wrong, and we can’t sign you in right now’.
How To Solve ‘Something Went Wrong Outlook Error Message’?
There are many reasons why you may be getting the Outlook sign-in problems, which can include corrupt browser data, outdated browser, some problems with the Microsoft servers, etc. Here are some potentials solutions which may help you solve the ‘Something went wrong’ Outlook error message.
Solution 1: Check If The Microsoft Servers Are Down
Microsoft has to maintain a host of servers to properly provide service to its customers. These servers need to be maintained regularly, during which, you may see various outlook and other sign-in problems.
Visit the Microsoft Service status portal to check the current status of Microsoft service servers.
Solution 2: Clear Browser Cache And Cookies
Many users have reported that they successfully solved the Outlook error by clearing the cache on their browser. For a detailed guide, you can check our dedicated article that helps you clear the browser cache.
Solution 3: Check For Broken Extensions
If you started seeing the Outlook error ‘something went wrong’ after installing an extension, there is a possibility that some extensions may be misbehaving, and you see the Outlook error on your device.
You can easily diagnose this, by opening a test page (Outlook in this case) on your browser. Now check if the page opens normally in your browser. If you see that Outlook opens normally, there may be some malfunctioning extension that is causing the error.
In incognito mode, the extensions are disabled by default. Hence, you can use this to diagnose any broken extensions. Now enable the extensions one by one and remove the extension that is causing the outlook error.
Solution 4: Reinstall The Browser
If all other solutions fail, you can try reinstalling your browser as a last resort. A fresh install should form the data libraries again, and the broken installation files should be repaired as well. To reinstall Google Chrome, simply uninstall Google Chrome from your computer, and download the browser from the internet again.
Once the installer finishes reinstalling the browser, check if the error persists.
Solution 5: Use The Outlook App
If you cannot access Outlook.com from your browser, there is an outlook app for Windows 10, which handles the email client efficiently. The Outlook app is usually bundled together with your Office Productivity suite. You can also use the Windows 10 Mail app, which comes preinstalled with your Operating System.
If you are not able to use the Mail app, or some error message pops out, you can use third-party mail client applications like Mailbird, or Mozilla Thunderbird.
Conclusion
The ‘Something went wrong’ Outlook error message can be very annoying, especially for those who use Outlook as their primary email client. If you too faced this error, now you know how to solve the Outlook Live something went wrong error message using the solutions provided above. Comment below if you found this useful, and to discuss further the same.
