“Sorry, something went wrong” is an error message on Facebook that stops users from accessing their Facebook account.
You mostly encounter the error while logging in to your Facebook account.
You cannot access your account unless you fix it. If you are wondering how to do so, follow this write-up.
Here we have explained the reasons behind this cryptic error message and discussed the various ways to deal with it.
Also read:
What Is A “Sorry, Something Went Wrong” Error?
Facebook, with its vibrant blue logo, has become an integral part of our daily life.
“Sorry, something went wrong” is an error message that appears on your Facebook screen when there is an issue or disruption in the normal functioning of the platform.
This temporary problem usually prevents you from accessing certain features or pages on Facebook.
There are other known manifestations of this error:
- Sorry, something went wrong. Please try again later.
- Sorry, something went wrong. We’re working on getting this fixed as soon as we can
- Facebook something went wrong; try refreshing this page
There are various ways of resolving this pesky error.
So, here are the ways to solve this minuscule error.
Why Am I Getting The Something Went Wrong Error On Facebook?
There are moments when the vast network of interconnected servers gets momentarily disrupted, and you get an apologetic message on the screen.
Until and unless you fix the apologetic error, you won’t be able to access your account.
This annoying error is generally caused due to a few potential reasons.
Those are:
- Presence of a system bug
- Too many requests for login
- You might type the wrong password too many times
- There’s something wrong with your internet or VPN
How Can I Solve The Facebook Something Went Wrong Error?
The solutions listed below will help you solve this error on Facebook.
But before attempting these troubleshooting steps, you need to check whether you are using the recent software version on your device along with the updated Facebook app.
1) Refresh The Page
Refreshing the page on Facebook is one of the most basic solutions when there’s something wrong on Facebook.
All you need to do is to click on the refresh icon on the left of the URL box on your browser.
You can also click the F5 key on your device.
There is a high chance of the issue being resolved if the refresh button is pressed.
2) Check Your Internet Connection
Unstable or slow internet connections are known to be responsible for causing this kind of error and prevents the proper loading of the web page.
This error message is typically caused because of a poor internet connection, so make sure you check the stability of the internet connection.
For checking your internet connection, you need to run a speed test on your computer.
You will be able to check this way whether the connection is stable.
Alternatively, you can restart your modem or router if you are encountering this issue.
3) Check For Facebook Outage
If you are experiencing this error, then make sure you check the server status.
For doing this, you can click on this link and check the server status.
4) Sign Out And Sign In Again
If there’s a temporary issue in your account, then sometimes your account stops working.
This is generally a technical problem that isn’t long-lasting and can be easily resolved by signing in again to your account.
All you need to do is to log out and then log in with the correct username and password.
5) Try Using A Different Browser
If you still couldn’t get rid of this error, then try using Facebook using a different web browser to check if the problem still occurs.
After switching to a different browser, check if you are getting the error message again. If yes, then check your username and password.
6) Use The Correct Facebook Username And Password
Using the correct username and password is very important for accessing your Facebook account and for resolving login-related issues.
Make sure you are using the proper username and password while logging into your Facebook account.
Wrong credentials are also a common reason for login errors in this platform.
7) Temporarily Disable VPN Connection
Some VPN services are known to interfere with the normal functioning of certain websites, including Facebook.
This interference can eliminate potential conflicts between the VPN and Facebook servers, allowing for a smoother connection.
Suppose the error disappears after disabling the VPN. In that case, you can consider switching to a different VPN service that is much more compatible with Facebook to avoid conflicts.
If you are using a VPN connection on Windows, then look for the VPN icon on the system tray that is located in the bottom-right corner of the screen.
Then right-click on the VPN icon and select “Disconnect” to disable the VPN connection.
If, after disabling VPN, you get the same Facebook error, disable the Ad-Ons and browser extensions.
8) Disable Add-Ons And Extensions
Sometimes certain browser extensions or add-ons can conflict with the normal functioning of websites, including Facebook.
Disabling them one by one and then testing Facebook will help you identify the culprit.
Remember to re-enable any necessary add-ons or extensions once you have resolved the issue.
Follow the steps mentioned below to disable extensions on Google Chrome:
- Open Google Chrome.
- Click on the three-dot menu present in the upper right corner.
- Choose the “More tools” option from the pop-up window.
- Now, select “Extensions” from a list of options.
- Finally, scroll down to find the extension and then click on the “Remove” button of the extension.
Clear the browsing data if you still cannot log in to your Facebook account.
9) Clear Browsing Cache And History
By clearing the cache, you will be able to remove the temporary files that are being stored on your device.
These files can sometimes become outdated or corrupted over a period of time, thus leading to errors while accessing certain websites like Facebook.
Thus, clearing these data will allow your browser to start afresh and fetch new uncorrupted data from Facebook’s servers.
This is how you can clear the browsing cache and history:
- After opening Google Chrome, click on the three dots icon.
- Click “More Tools” and then navigate to “Clear browsing data.”
- Next, go to the Advanced tab and select “All time.”
- Now check the “Browsing history, Download history, Cookies, other site data, Cached images, and files” boxes.
- Finally, click the “Clear data” button to apply the changes.
10) Contact The Facebook Support Team
If the above troubleshooting steps weren’t helpful for you, then you need to contact the Facebook support team for their guidance.
Provide them with important details related to your account and wait for them to work on the issue.
Frequently Asked Questions (FAQs)
- Is The “Sorry, Something Went Wrong” Message Specific To My Account?
No, this error message is not typically specific to any individual account.
- How Long Does The “Sorry, Something Went Wrong” Usually Last?
The duration of this error message varies depending on the nature and complexity of the underlying issue.
- What Should I Do When I See The “Sorry, Something Went Wrong” Message On Facebook?
While encountering this message, the best thing to do is wait and try again later.
Since this is a temporary error, Facebook’s technical team works to resolve these issues instantly.
Closure
Let us know if the above-mentioned troubleshooting steps were helpful for you while fixing the “Sorry, something went wrong” error on Facebook.
Reach out to us in the comment section below.