Although the trackpad is taking over as the primary pointing device in the laptop form factor, many users still prefer the mouse as it provides better control and more functionality when doing precision-based work like gaming or content editing.
To increase user satisfaction, Windows often implements many additional features. However, some of these may backfire, and Microsoft has often faced backlash for releasing buggy and untested content. Windows 10 often misbehaves, and many users report a multitude of errors, which hamper their use of the device.
One such error that I shall discuss today is one where Windows 10 keeps scrolling down automatically.
How To Solve If Windows 10 Keeps Scrolling Down Automatically?
This simple error can become frustrating for users, as your screen automatically scrolling can hamper productivity during working hours. If you see this bug repeatedly, your computer might be next to useless and you will not be able to get any work done. Here are some potential fixes that you can deploy to solve if you see Windows 10 scrolling by itself.
FIX 1: Change Windows Settings For Your Mouse
There is a feature in Windows 10, which I find very useful is the inactive window scrolling. Personally, this lets me adjust the onscreen content without having to change the active window. However, this is also prone to bugs, and many users have reported that turning this setting on lead to their mouse scrolling on its own.
To turn this setting off, you need to follow these steps:
- Open the Windows Settings You can do so from the start menu, or use the keyboard shortcut Win + I.
- Click on Devices.
- From the left pane menu, click on Mouse.
- In the right pane, turn the toggle towards off below ‘Scroll inactive windows when I Hover over them’.
- Restart your computer once this is done.
Now check if Windows 10 uncontrollable scrolling error persists on your device.
FIX 2: Check Physical Buttons
If the device keeps scrolling automatically without any user input, check if there are any problems with your keyboard, especially the down arrow key and the Page down key.
Some users on Microsoft Community have discussed that there was indeed a hardware problem with their keyboard, which led to Windows 10 scrolling by itself without any mouse input. This can happen due to many reasons like dust, damage from use, etc.
Make sure that there is no physical damage to your keyboard and your mouse wheel. If there is, repair the device if you can, or take it to a service center and get the keys replaced. Plugin your repaired device and check if still Windows 10 keeps scrolling down.
FIX 3: Update Or Roll Back Mouse Drivers
To eliminate the possibility of an outdated driver, you must check and update any mouse drivers available if Windows 10 keeps scrolling down.
Note: this is assuming that you are on the latest build Windows and have all the updates installed.
To update the mouse drivers, here are the steps you can follow:
- Open a Run Window by pressing Win + R.
- Type devmgmt.msc and press Enter to open the device manager.
- Connect the mouse to your system and expand the Mice and other pointing devices.
- In the list, right-click on the faulty mouse and click on Update Driver.
- Windows will check for any pending updates. Follow the on-screen instructions to update any mouse drivers available.
- Restart your PC after the updates finish.
If there were any clashing outdated drivers, updating them should have solved your issue.
FIX 4: System Restore Or Reset Your PC
If the solutions provided above did not help you solve your problem, there might be something wrong with your operating system itself. This can have happened due to a recent system update that was not installed correctly, or through a virus or malware which messed up your system.
If you have backed up your data regularly online or offline in HDDs, you can reset your PC or perform a system restore if you do not have backups.
To perform a system restore, follow these steps:
- Open a Run dialog by pressing Win + R.
- Type sysdm.cpl and press Enter to launch System Properties window.
- Go to the tab marked System Protection.
- Click on the System Restore button under the section marked by the same name.
- Select your desired System Restore point in the window that opens next.
- Follow the on-screen instructions to perform a system restore.
Reset Your PC
If you have backups or do not want to keep existing data, you can perform a reset, which shall restore the default settings on your device. To do so, follow these steps:
- Open the Windows Settings You can do so from the Start menu, or use the keyboard shortcut Win + I.
- Click on Update & Security.
- From the left pane menu, click on Recovery.
- On the right pane, click on the Get started button under the Reset this PC section.
- Choose the appropriate option for keeping your personal files or removing them.
- Follow the on-screen instructions to reset your PC.
Having consistent issues with your mouse can lead to hampered productivity on your device. If Windows 10 keeps scrolling down on your device as well, now you know how to solve the issue using the solutions provided above. If you found this useful, tell us in the comments how you solved the error and to discuss further the same.