If your Samsung TV is not connecting to Wi-Fi, then there are a few things that you should check with your network equipment and the TV.
Here is a detailed guide on how to fix the problem.
What To Do When Samsung TV Not Connecting To Wi-Fi?
Follow the steps given below when Samsung TV is not connecting to Wi-Fi and fix the problem.
1) Power Cycle The Samsung TV
When Samsung smart TV not connecting to Wi-Fi, perform a power cycle.
A power cycle can easily fix the issue. To do so follow the steps given below:
- Turn off the Samsung TV.
- Unplug it from the main power socket.
- Wait for few minutes. Then after a while connect everything and turn on the TV.
2) Perform A Network Status Test
To perform a network status test follow the steps given below:
- Open Samsung TV Settings and go to the General tab.
- Select Network and click on Network Status. Run the test.
Check the connection status of the Samsung TV, internet, and router.
The blue dot indicates that you have the connection and the X symbol indicates that you do not have the connection.
If you see that the router and the Samsung TV are not connected then power off the router and keep it disconnected for a while.
- Restart it and try to connect another device to the router. If the device gets connected then you are having a TV problem and not a router.
But if you see the router is not connected to the internet then contact your internet provider.
Besides, make sure that the router is kept close to the TV and that there is no obstacle between both devices.
3) Disconnect Other Connected Devices
If you have connected multiple devices to your Wi-Fi then also the Samsung TV may have a problem connecting to the Wi-Fi.
The more things you connect to the same network, the weaker the signal will be.
So, disconnect all other devices and see if this helps to fix the problem.
4) Reset The Samsung TV
If the above methods did not help, then reset the Samsung TV to its factory defaults.
To do so follow the steps given below:
- Open Samsung TV Settings and select the General tab.
- Choose to Reset. The default Pin is 0000. Input it when asked.
5) Reconnect The Samsung TV To The Internet
After factory resetting the Samsung TV you will have to reconnect it to the internet. Follow the steps to do so:
- From your TV remote, press the Home button.
- Open Settings and select the Network option.
- Select Open Network Settings as shown below.
- Choose a wired or wireless connection. In case of a wireless connection, choose the network to which you want to connect.
6) Set A Manual DNS Server
If after performing the above steps Samsung TV is still not connecting to the Wi-Fi, then add a manual DNS server.
To do so, follow the given steps:
- Open Samsung TV Settings and navigate to General > Network > Network Status.
- Next select IP Settings > DNS Setting > Enter Manually.
Select DNS server and enter 8.8.8.8 as the value. Now see if the TV can connect to the Wi-Fi. If not then go to the next solution.
7) Update Software
Sometimes due to outdated software Samsung TV may not function properly.
So, after performing the above steps if you still could not connect the Samsung TV to the Wi-Fi, update the TV software. To do so follow the steps given below:
- Open the Samsung TV Settings and select Support.
- Next, choose the Software Update Option.
- Then select the Update Now option as shown below.
Finish the steps and see if you can connect to the Samsung TV.
8) Contact Samsung Support
After performing the above steps if your Samsung smart TV is not connecting to Wi-Fi then contact the Samsung support team.
Choose your problem from the displayed options and follow the on-screen guide provided by the experts.
Frequently Asked Questions [FAQs]
- Why is my Samsung TV not connecting to Wi-Fi anymore?
Samsung TV won’t connect to the Wi-Fi if too many devices are connecting to the same network or if the software is outdated. Restarting the TV, and router, changing DNS, and updating the software can fix the issue.
- How do I get my Samsung TV to recognize my Wi-Fi?
To get Samsung TV to recognize the Wi-Fi, restart the router and the TV, change DNS, run a network status test and troubleshoot the problems, and update the Samsung TV software.
- How do I reset my Samsung TV?
To reset your Samsung TV, open Samsung TV Settings and select the General tab. Next, choose Reset. Input the default Pin 0000 when asked.
Final Words
Let us know which of the above steps has helped you to fix the problem when Samsung TV is not connecting to the Wi-Fi.
For any further details contact us in the comments section provided below.