There are always chances that by mistake you click on purchasing a Game or sometimes you may find out that your friend has the specific game you desire and can easily share it!
You may also forget to apply for some discount coupons during checkout or your system may not be compatible with the game you have purchased.
When you are thinking about how to refund a game on Epic Games, here are some factors that you should keep in mind before you proceed.
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How To Refund A Game On Epic Games?
Before you proceed, you need to know something about the refunding process as refunds can be a bit tricky with such companies.
You can refund the specific game if the criteria are met and can claim money back.
There is no such limit to the number of games. But make sure you cannot refund the skins, virtual currencies, or other sorts of consumables.
Check these steps to ensure that you have a smooth refunding process.
Step 1: When you will describe the reason for your refund, make sure to mention the Order ID referring to the email from your initial purchase. This will prove the authenticity while applying for the refund.
Step 2: Always remember that you need to apply for the refund within 14 days of purchase and you cannot apply for a refund if the game has more than two hours of the total playtime.
Step 3: Check if the code is bought outside the Epic Game Store for an Epic Store refund. Here, you will have to ask the particular storefront for a refund.
Step 4: Make sure that you have not violated the terms of service. Or claiming for something that is banned.
Step 5: in case you did buy a game from the epic store at full price and suddenly it is out for sale, you will get a steady refund and then you can go for repurchasing the game.
Step 6: This way your savings get maximized in case you bought a game right before it got discounted.
Step 7: If you need to cancel some refunding request, you will have to shoot a mail to the support ticket email you received when you filed the refund request for the first time. You can ask for the cancellation of the original request to refund Epic Games.
The Process Of Refunding An Epic Game: Revealed
Now, I am going to describe the procedure to refund the Epic games. You need to follow the steps minutely to accomplish the task properly.
Step 1: Open you’re when browser and then visit Epicgames.Com. Then sign in with your preferred credentials and method.
Step 2: When you log in to your account you will be led to the main page. Here you will get to see your username in the place of the sign-in button that you have clicked while signing in on the previous page.
Step 3: Now hover over the username that you have given and then select Account before you move on to the Epic Games store refund policy options.
Step 4: From the left side panel, select the Transactions option. Next, go to the Purchase History category and choose the game that you wish to refund.
Step 5: Click on the name of the particular game and in case the game is eligible to be refunded, you will find request a Refund option. Click on that option.
Step 6: Now you will be asked why you want to refund the game. Here, you will have to fill in the pop-up request filling in the reasons for your refund.
Step 7: When you have finished filling it out, hit the Confirm refund option. This will ensure that you have completed the refunding procedure.
Step 8: After you have submitted the request to refund a game, you will get to see a notice of confirmation on the top of the screen. This indicates that the refund procedure is processed.
Step 9: Epic is going to process the refund to the payment method that you used during the time of your purchase.
Step 10: As some factors are dependent upon your bank debit/ credit card, it might take a couple of banking days to refund the money.
Depending upon the exchange rate, you might receive a slightly higher or lower amount. But make sure to check it out with Epic or bank in case it takes more than a fortnight to complete the refunding procedure.
Concluding
So, I hope you can find the answer to – how to refund a game on Epic Games from the given article.
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