Nowadays we are so accustomed to the online streaming service, that it has become an inseparable part of our lifestyle.
Netflix’s exclusive catalog and addictive shows gave birth to the entire Binge- viewing culture as it is widely available on your smartphones, Smart TVs, Tablets.
But sometimes this vastly popular streaming app starts freezing, and you may encounter Netflix stuck on loading screen TV error.
- 1 What Causes Netflix Stuck On Loading Issue?
What Causes Netflix Stuck On Loading Issue?
The basic reason for Netflix stuck on loading screen TV error may be due to some network issues. In case you are not connected to your Wi-Fi or having a poor network, your Netflix will not work.
Some users have pinpointed that the root cause to generate the problem may be in the Netflix app itself.
Netflix may freeze as it is down itself or offline. So, before you try any troubleshooting steps check your Netflix once. Some users have scrutinized the error and discovered that the hardware issues may generate the problem as well.
Whatever may be the reason, through this article I will try to explore every viable way to get into the root cause and provide some worthwhile remedies to solve it.
1: Check Your Network Connection
The first and foremost step that you must try is to check whether you are having any sort of internet issues. In case you have some poor network, your Netflix is not going to work.
So, for this, I suggest you restart your router and check the connection. See whether you are able to access other streaming apps at the same time. If you find any problem, restart the Wi-Fi router once.
Make sure to check that the device is not put to Airplane mode accidentally else this may also raise the issue without your knowledge.
You can verify with your service provider and check whether the problem is with the ISP. The problem Netflix is stuck at 25 in smart TV may be because your Netflix is down.
2: Troubleshooting on Smart TV
Your smart TVs come with preinstalled streaming apps and you don’t need any extra hardware for that.
The first thing that you may try to do to fix Netflix stuck at 25 in smart TV is to turn off the TV. Unplug your device completely and wait for a couple of minutes before you plug it in.
Check whether the Netflix service is down or offline. Sometimes the servers may be down and because of this, you may be confronting the error. In this case, you will have to wait till everything gets well.
In case this step does not serve your purpose, as I have suggested for your mobile device, uninstall and reinstall Netflix for your Smart TV also and see whether this solves the problem.
You can also go to the Settings option and reset your TV to the factory settings.
But take care before trying out this hard-reset step since this will delete all your data and settings.
You can give a call to the technical team and request the management team to do the hard reset for you on your smart TV.
3: Update Your Netflix
As you go for the system update, you must also update your Netflix app to the latest available version. This updating often fixes many issues instantly for any apps and services to run smoothly on your device.
You can just try to sign out of Netflix and then wait for a couple of minutes and log back in. This is a hundred times tested remedy and just requires a couple of minutes .
As I have stated before you can also uninstall and reinstall the app and it acts as a quick fix for most of the devices, but before you download and install it again, make sure to do it from a relevant app store to avoid any sort of downloading error.
Sometimes Netflix servers may conflict if you are using the App on multiple devices. You can easily check this by signing out of the devices at once and then log back in again.
Now check whether this way you could address the Netflix Loads To 99 Then Stops error.
4: Troubleshooting For Smartphones
If you face the Netflix streaming issue in your smartphones, it is advisable to restart your phone and uninstall the app completely.
Then check by reinstalling Netflix again. This uninstalling and reinstalling procedure can fix the error instantly.
You can also try to reduce the streaming quality or change the connection to another ISP, and this may help you solve the Netflix stuck on loading issue.
5: Fix Netflix On Your Xbox One:
You must be enjoying a wide variety of streaming apps on your X-Box console including your Netflix.
In case you are confronting any streaming issue with your favorite streaming app, here are some fixes provided to quickly resolve the issue:
Step 1: First of all, check whether the Xbox console is okay and the online service not down. For checking this, go to its official site and check whether there is a green colored checkmark next to your Xbox app.
This green color suggests that there is no issue with its functionality. In case you fail to find any checkmark then this will indicate that your Xbox live is down anyway.
Step 2: In case the app is bugged you may try the following steps:
In the center of the Xbox controller, select the X button. Next, check the guide and choose the Netflix app from the enlisted recently used apps.
As it gets highlighted, select Menu and hit the Quit option. This will enable your Netflix to get closed completely.
Now, open your Netflix again and check whether this has solved the issue.
6: For PlayStation 4 Console
As your Xbox One console, PlayStation 4 by Sony may also face Netflix loads to 99 then stops the issue. To find out and address the error, you can try the steps provided below:
Step 1: First of all, check whether the PlayStation Network online service is proper. Sometimes it may be down, and this will prevent the apps to run properly. Just pay a visit to the official web page and check the status from there.
Step 2: As I have suggested before, you can also try quitting the PS4 Netflix app. It happens that when you go to another app or choose to play another game, PlayStation 4 app will be running in the background.
So, I suggest you close all the background apps from running in the background for improving the performance of your PS4. Closing the apps also helps you refresh the apps for getting rid of any malware issues.
Step 3: To close the app, go to the Home screen and highlight the PS4 app icon. Now on the controller, select the Options button.
Step 4: Now a fresh menu bar will be displayed and here you will find an option named – Close Application. Now this will close your app. You can proceed to reopen your PS4 Netflix app as you normally do.
7: Update Your Windows
You may be using multiple devices for enjoying your streaming apps. Make sure that whatever device you are using – smartphones, gaming consoles, smart TV s, you keep them up to date.
Always check for the latest operating system available. A system update is always necessary to check any bug or error preventing your Netflix from streaming.
Updating windows is required to address many problems in the System. You can perform this task quite easily from your Updates and Security panel. Follow the below-given steps to do it:
Step 1: Go to Settings and go to Update & Security.
Step 2: Now choose Windows Update and select Check For Updates. When you locate any update complete the procedure and restart your system. Now check if this has done any improvement to the annoying issue with your Netflix.
8: Freezing Issues In Chromecast
You may be enjoying your Netflix streaming via Chromecast and suddenly encounter the Netflix freezing issue.
Chromecast comes with a resetting option and when you continuously press the small button provided for it for more than 20 seconds, the buffering issue gets quickly sorted out.
Many viewers got benefitted from applying this step. So, you may easily give this a try.
Also read: Watch Netflix Offline: How To Rip Movies From Netflix?
So, I hope by now, you are able to find out a suitable solution if got frustrated when the Netflix stuck On Loading Screen TV error!
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