We are here to provide you with an easy and effective solution direct from our tech experts’ help desk. Scroll now and go through to fix Xbox not working error. Get your app in the role again.
What Causes XBOX App Sign In Error?
Several causes are responsible to set the ground for Xbox error messages. We have prepared a list to give you a quick brief. Have a look.
- Certain Xbox services are disabled
- Conflict with the Xbox local identity data
- A problem with the Windows store
- Improper installation of the Xbox App
- Issues with Windows 10 service host separation
- Another installed device or application
Now you know the reasons for the Xbox app we can’t sign you in right now 0x409 error. Let’s learn the fix for this issue.
How To Get Rid Of “We Can’t Sign You In Right Now 0x409” Error Message?
Whenever the XBOX App sign in error triggers, there is a list of things that you can try to sort this out. Here, we are going to discuss all of them. Try the resolutions one by one; eventually, your problem will be fixed for sure.
Firstly, Ensure the Xbox Services are Enabled
Follow the instructions below and make sure all the necessary services of Xbox is enabled.
- If you are into Windows 10, simply type services in the search bar and click on the services tab from the list of results
- Now, scroll through and locate the following Xbox Services,
- Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Then, you need to repeat the process below for each of the services
- Right-click on the Services one by one and select properties
- Now, under the General tab under properties find the Startup type button
Make sure the Startup type is set to Automatic for each of the Services
- Then, Click on the Start button
- Finally, Select Apply and OK to proceed with the changes
Problem not resolved yet? Well, there are some other fixes also. Let’s try them out and solve the Xbox app Windows 10 can’t sign in error.
Remove the Local Xbox Identity Data
- At first, open the File Explorer
- Then, type in the following in the address bar
%userprofile%\AppData\Local\Packages
\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
Note: You can type it manually, but it will be better to copy and paste it in the address bar
Finally, if you find any accounts or cache folder available there clear them and restart the Xbox app to resolve the issue.
We all know the Xbox App does not come in-built with the Operating System, and we need to download it separately from the Windows App Store. There are specific issues with the Windows App Store that make you face this annoying issue. Try the following troubleshooting methods to resolve the problem.
Run Windows Store Apps Troubleshooter
- Firstly, press the Windows Logo Key + X on your keyboard and from the drop-down list select Control Panel
- Now, under the Control Panel Search Box type Troubleshooting
- Then, Select Troubleshooting and Click on the View All tab under the left-side bar
- Now, from the list locate Windows Store Apps Troubleshooter
- Finally, Click on it and follow the simple on-screen instructions to continue with the troubleshooting process
If this does not resolve the issue, follow the rest of the resolutions here to solve the problem.
Reset Windows Store
- At first, press the Windows Key + X
- Now, from the list select Command Prompt(Admin) to open the elevated command prompt on your PC. Select Yes if prompted for permission.
- As the Command Prompt Opens, type the command- “WSreset.exe” and hit the enter button or Click OK
Wait until the process gets completed. Once done close the command prompt and check whether this fix has worked or not.
Use Windows 10 Elevated Command Prompt
If you have a sign in problems with the Xbox App on Windows 10, the service host separation might be at fault. It takes only a single command to fix this issue. Go through the steps below,
- Firstly, press the windows logo key + X and from the list Click on Command Prompt(Admin)
- Then, select Yes if prompted for the permission
- After opening the Command Prompt type the following command and press the enter key or click on OK
REG ADD HKLM\SYSTEM\CurrentControlSet\Services\XblAuthManager /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
- Finally, wait until the process completes and after that, restart your PC to fix the issue.
If none of the resolution methods are successful in resolving the error, the best option you can try is to reinstall the Xbox App.
Reinstall The Xbox App
Improper installation can be one of the major reasons behind this error. So, reinstalling the app will surely work as a fruitful fix for this. Follow the steps below to restart the Xbox App on your Windows 10 PC-
- Search For Powershell in the Search bar of your Computer
- As the result shows, right-click on the Windows PowerShell and select the option Run as administrator
- Choose Yes if prompted for permission
- Now, in the PowerShell window, paste the following Command and hit the enter button to run it,
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
This will re-install the Xbox App on your system, and you will not have to face the issue again.
Final Verdict
Well, here we are at the end of this troubleshooting guide. Hope you liked the post. The fixes will surely work to resolve your Xbox, not working error. If you have any issues proceeding with any resolutions, ask for help through the comment box below. Write up your thoughts about the post and let us know whether these fixes worked for you or not.
wow! thank you… really useful!!!
i have a problem im goin in to services and i dont see any Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
i have see 20 videos in youtube and i dont find these can anyone help me