Are you trying to connect a smart plug or other devices to the Amazon Echo Show and having issues? The Amazon Echo Show is a versatile smart display that at times encounters problems when connected to a device.
This unsuccessful pairing issue is indeed frustrating, so we have you covered here in this article by discussing a few troubleshooting steps that will help you resolve the issue at the earliest.
So, dive into the troubleshooting process and get everything back on track!
Also, read: How To Create Sticky Notes On Your Echo Show?
How To Troubleshoot Issues While Connecting A Device To Amazon Echo Show?
In case you are experiencing trouble while connecting a device to your Amazon Echo Show, then below are a few simple steps that will help you to get it fixed.
1. Check For Updates
If you’re having trouble connecting a device to your Amazon Echo, ensure your Amazon Echo Show is running the latest software version, as outdated software updates or any issues during the update procedure can cause connectivity issues.
Here’s how you can do so:
- To check for updates, say “Alexa, check for software updates” or swipe down from the top of the screen and select Settings.
- Now, select Device Options.
- Select Check for Software Updates to check for and install software updates.
Also, make sure the Alexa app on your smartphone or tablet is up to date.
To do that, open your device’s app store, like Google Play Store for Android or Apple App Store for iOS, and check for any available updates for the Alexa app.
Install any updates to ensure you have the latest features and bug fixes.
2. Check Wi-Fi Connection
Verify that both your Amazon Echo device and the smart device you are trying to connect are on the same Wi-Fi network. This ensures they can communicate with each other without any network issues.
Test your internet connection by running a speed test and then restarting the Echo Show and router.
Also, ensure that the Echo Show does not have Wi-Fi issues. If your devices are far from the router or if there are many devices connected to the same network, the internet can become slow. Consider moving the devices closer to the router or reducing the number of connected devices.
Additionally, move the Echo Show closer to the router and check whether your Wi-Fi is unstable or causing an issue.
3. Verify Distance
The distance between the device and the Echo Show impacts the connectivity to a great extent. So, ensure your paired device is within 30 feet of your Amazon Echo Show device.
Being too far apart can weaken the Bluetooth or Wi-Fi signal, leading to connection issues. So, try to move the device closer to the router for better connectivity. If the router is not working, fix the issue first and then move on to the next method.
Keep your devices away from sources of interference such as microwaves, baby monitors, and other electronic devices that may disrupt the signal. So, consider repositioning the device for strong network coverage.
4. Reset The Device
Resetting the Echo Show will clear the previous settings and allow you to set it up as a new device.
You can go through the user manual to reset the smart device and reconfigure it again.
To factory reset the device, follow the steps:
- Press and hold the Mute and Volume Down buttons simultaneously for about 15 seconds until the Amazon logo appears.
- You can also swipe down from the top of the screen, go to settings, then Device options, then Reset to Factory Defaults.
- Once done, set up both the device and try to reconnect.
5. Consult Support
If none of the shown methods can resolve the issue, you can consult the Amazon Support page or contact customer service for further assistance.
Final Words
So, there you have it! Follow the troubleshooting guide and fix the issue in a few simple steps.
Update us with your inputs or comments, if any in the comment section below.