Are you facing the request failed due to a fatal device hardware error on your computer? The problem generally arises when the operating system of your computer fails to recognize the external disk drive.
The problem is pretty common among the PC users irrespective of the operating system. However, here in this article, we will offer you all the DIY hacks to troubleshoot the error.
- 1 What Causes The Fatal Hardware Error?
- 2 The Request Failed Due To A Fatal Device Hardware Error- 4 Easy Fixes
What Causes The Fatal Hardware Error?
The error message itself speaks tons about the problem. The problem most likely to happen in the following situations:
- The USB cable with which you are trying to connect the hard drive is a faulty one.
- There can be corruptions or wrong mappings in your disk drive. Because of that, the hard drive is in a bad state
- The external hard drive is in conflict with specific hardware device installed on your PC
If any of the above reasons are behind the error 0x800701e3 you are facing then you are lucky enough. Because here we have the best resolutions to troubleshoot the error.
The Request Failed Due To A Fatal Device Hardware Error- 4 Easy Fixes
Try the resolutions below one by one. Your problem must get resolved.
#Solution 1: Verify Your Hard Drive Using SMART Attributes
If you are facing the problem while connecting the hard drive with a Windows PC, then verifying the hard drive with Windows SMART attributes will solve the problem.
Windows SMART attributes can analyze your hard drive or SSD through minor operations. If the analyzation report suggests anything like ‘Bad,’ ‘Caution,’ or ‘Unknown’, then there must be some serious issue. In that case, you will have to backup all the data stored on the device and replace it.
Follow the steps below to check your hard drive with the SMART attributes:
- Firstly, press the Windows Logo key and type cmd in the search box
- Then, from the search result right-click on ‘Command Prompt’
- Now, from the list select the ‘Run as administrator’ option
- Select ‘Yes’ when get prompted
- Once you are into the Command Prompt type the following Command
wmic diskdrive get status
- Finally, check the report once the process gets completed. If the report does not suggest anything similar to the reports mentioned above, then you must proceed with the further solutions.
#Solution 2: Insert The Disk Drive In Safe Mode
If conflict with some other hardware device is the reason behind the problem, then you can troubleshoot the problem by inserting the device in Safe Mode. When you start your PC in safe mode, it gets isolated from the other interfering programs.
Therefore, if the hard drive does not have a problem itself, you will not get the fatal hardware error anymore. There are several ways following which you can enter into the safe mode. Go through the steps below:
- At first, Press the Windows Logo Key + R and Open the Run dialog box
- Now type the following Command in the Run box and hit the Enter button or Click OK
- After that, when the system configuration window opens, select the Boot tab there.
- Now, under the boot options check the box beside Safe boot and click OK
- Finally, you will be prompted to Restart your PC. As the Popup window opens Select the Restart button to save the changes
If you still face the problem when connecting your hard drive to your computer, try other fixes below.
#Solution 3: Run Disk Check Commands
As said earlier, you might have to face the problem because of the corrupt or improper mapping of the hard drive. The chkdsk commands can fix those issue and help you to get rid of the request failed due to a fatal device hardware error quickly. Follow the steps below to run the Disk Check Command on your PC,
- Firstly, press the Windows Logo Key and type CMD. This will search the command prompt on your system.
- Now, from the result right-click on Command Prompt and Select the option ‘Run as Administrator’
- Select ‘Yes’ when get prompted
- Then, as the Command prompt open type the following commands and hit the enter button
The suffix F and R will make sure that the check disk will fix all the issues and locate the bad sectors in your hard drive, respectively.
- Wait until the process gets completed. Once done, restart your system and check whether the problem gets resolved.
If the check disk command fails to detect any error, then there is another way you can fix the issue. Follow the steps below and quickly fix the problem because of which you can’t initialize disk.
- At first, press the Windows Logo Key + E
- Now, navigate to the access windows and right-click on the disk drive with which you are facing the problem.
- Open Properties from the list
- Then, click on the ‘Tools’ tab
- Now under the tools tab click on the ‘Check’ button
- Finally, wait until the process gets completed
Still facing the problem? No need to worry! There is another fix for you.
#Solution 4: Initialize Your Hard Drive
If your hard drive is not initialized properly, it becomes prone to the problem like a fatal hardware error. Here are the steps that will help you to initialize your hard drive.
- Firstly, connect your portable hard drive to your PC
- Now, Press the Windows Logo Key and E at the same time on your keyboard
- Then, locate the drive and right-click on it
- Now, from the list click on Format button; make sure you uncheck the box beside Quick Format
- Click on the Start button below
- After completion of the formatting process, eject the drive
- Next, plug that in again and check whether the drive has been initialized or not
- If the drive is not initialized yet, go through the steps further.
- Open the Run box by pressing the Windows Logo Key + R
Then, in the box type diskmgmt.msc and hit the enter button
- Now, as the new window opens, right-click on the volume and select the Initialize Disk button
- Finally, choose the right partition and type and proceed further.
Anyway, Folks! That’s all you can try to fix the request failed due to a fatal device hardware error. One of these troubleshooting methods is most likely to fix your problem. But somehow if in any case, the solutions do not work we will suggest you plug in the hardware in another PC. If the problem persists there as well, you have no other option than replacing it.