While you are stuck with your hectic schedule handling back to back meetings or accomplishing some major tasks, Skype takes care of your incoming calls with their amazing free voicemail feature!
It’s one of the well-known platforms providing you audio, video, message services, and you can feely get back to your voice messages and revert at your convenience.
But recently some users have come across the Skype voicemail not working problem. In this article, I will discuss the problem and its solutions.
Why Skype Voicemail Is Not Working?
There are some basic steps that we can follow to address the Skype voicemail not working issue.Make sure you have turned on the call forwarding option in Skype. Sometimes you may use multiple devices for Skype.
Then your messages may not be available for both Computers. Sometimes the server’s health may go wrong, so, always remember to check it. You may always make some changes in the privacy settings to fix the error.
So, let us explore some feasible solutions to address the problem.
Solution 1: Check The Use Of Multiple Devices
Sometimes you may use two or more computers for Skyping and your messages may not be saved for all the devices.
For conserving the server space, Skype may compel the client to download the audio file. So, this suggests that if you are listening to the voice message on one computer, you will not get access to it on another device.
So, you may face voicemail not working if you are listening to the voice messages on two or more Computers. To avoid this, make sure to use a particular Computer for using Skype.
Solution 2: Check the Voicemail Setup
Check your voice mail set up to enable the Receive unanswered calls as voice message option. In order to accomplish the process, follow the steps mentioned below:
Step 1: Go to the Skype Client screen and then sign in with your account. Then, select Options and find tools. This will display the menu in front of you.
Scroll down to check that the Receive Unanswered Calls As Voice Message is kept enabled.
Solution 3: Turn On Call Forwarding
Check that the call forwarding is turned on. This may help you address the skype voice messaging not working error.
For executing this process, I am describing some steps. Follow them:
Step 1: Open your Skype and log in to your account and then go to the Manage Features options and then choose Call Forwarding And Voicemail.
Step 2: Check that the call forwarding feature is on. Go to the profile image and then sign out from Skype.
Step 3: Once again log into skype and now check whether this small workaround has solved the issue.
Solution 4: Check Server Issues
Sometimes the bad servers can create a lot of problems while you are accessing your apps.
Often the server goes out of service and create this annoying issue. To check this, you can visit the website and check this out.
Besides Skype keeps deleting 60 days old messages. So, check that you have stored the unread messages in a safe place to avoid this error.
During some unusual circumstances, the new messages do not get displayed. If you try closing and then re-opening Skype, you can receive those fresh messages.
New messages may not appear in your recent client if you are logged in to Skype or in some unusual circumstances. Closing and re-opening your Skype client often helps display those new messages.
Solution 5: Make Some Changes In The Privacy Settings
Making some changes in the privacy settings helps you fix the error does skype have voicemail. For this you will have to follow the steps mentioned below:
Step 1: Go to the settings and then go to Tools and then move on to Options.
Step 2: Now go to the Privacy option and move on to hit the Allow calls to my Skype Number button.
Now go to the Anyone button and press it. Save the changes made and see whether this has solved your issue.
Solution 6: Turn off Call Forwarding Temporarily
You may try this step temporarily to turn off the call forwarding feature. Many users have reported getting benefited from this process to check the problem with Skype voice message.
Step 1: Log out from your Skype first and then shut the app on your system.
Step 2: After that open skype.com and sign in using the option – My Account.
Step 3: Next search for the Manage Features option and then choose the option –Call Forwarding And Voicemail.
Step 4: Make sure to turn off the Call forwarding option. Then sign out and relaunch the app to check whether you could successfully resolve the issue.
Solution 7: Reset Or Reinstall Skype
Before trying any other solution to the problem when you are not receiving skype voice messages, try this handy solution.
A. Reinstall Skype
Step 1: Go to your Control Panel by typing Control in the search bar. Then select Uninstall a Program.
Step 2: Here you will get the option to Remove Skype. Select that option and this way you will be able to uninstall the app.
Step 3: Now navigate and find the latest version of Skype available. Choose and reinstall Skype.
Step 4: After you have finished the process, log in and check.
B. Reset Skype
Step 1: Open Start and then go to Skype. Right-Click on Skype and then open More options.
Step 2: From here, go to the App settings and choose to Reset. Now revisit your Skype and check.
Solution 8: Contact Skype Support
If none of the other methods could fix the problem, contact Skype support.
Contact Skype Help and state your problem. Follow the instructions provided by the expert’s team to solve it.
Final Words
So, there you are! Hope you are able to find a feasible solution when Skype voicemail not working. Hope the workarounds provided has solved the much annoying problem.
You are always welcome with any queries or suggestions. Feel free to let us know if this article has provided you the basic support to solve your issue by commenting in the section below.
