Worldwide Samsung TVs are arguably one of the most popular TVs.
But recently users have reported that their Samsung TV turns on but no picture appears. Are you experiencing the same?
Then you are in the right place to find the solution. Be sure to go through this article and find your solution.
Also read this article and learn how to solve other Samsung TV screen problems.
Reasons For Samsung TV Screen Black Issue
After receiving countless reports, we have thoroughly scrutinized the issue to find the reasons behind it. Here are the reasons behind the issue which causes the Samsung TV screen black issue.
- Power cable- there might be a chance that your Samsung TV’s Power Cable Connection can cause the problem. Insufficient power sources, loose connection, or damaged cable are known causes for this issue.
- Source Issue – this problem can also occur due to External sources like HDMI port, DVD player, HDD, cable connection, and other external sources.
- Settings – one of the causes behind Samsung TV screen black is the wrong settings on your TV.
- Version up-gradation – if the OS version becomes outdated then it can cause this kind of problem on your TV.
- Power-saving Mode/ Sleep Timer – if your TV is on Power saving or in Sleep timing modes then this might be causing the problem.
- Hardware failure – This kind of problem can also occur due to the hardware malfunctioning.
Now that you have understood the reasons, let’s move on to the solutions.
How To Fix Samsung TV Black Screen Issue
Before you start with the solutions, first check if your TV is turned on. If the Samsung TV is not turning on, then you need to read this article and try out the solutions.
If the TV is turning on and you are only seeing a black screen, then head to the solutions given below.
Solution 1: Cable Connection Problem
Every user needs to ensure that there is perfect synchronization between the TV and the external sources via cable. This will ensure whether this problem occurs.
You need to check if all the connections are plugged-in correctly and if there is a loose connection plugged them properly.
If you find that the cable is damaged or torn, try using a new cable.
Solution2: Checking the Origin
At first, you have to check whether the problem occurs due to the source. If yes, then press the Menu button on your remote.
If the Menu option appears on your TV screen then the screen is fine and the issue might be with the external sources.
Therefore, you have to check all the external sources one by one to find out which one is causing the problem.
Solution 3: Reset TV Settings Input
Samsung TV turns on but no picture might be caused due to wrong settings.
So you have to ensure that the settings are set correctly. If you find that they are in the wrong settings inputs then reset it by using your remote.
Resetting settings can solve the Samsung TV black screen with the sound issue. Resetting TV settings can clear all the settings, data, bugs, and glitches on your TV.
Follow the steps-
- Press the Menu button on your remote.
- Click on Settings.
- Go to Support and press Enter.
- Select Self Diagnosis and then press Enter.
- On this page, select Reset and then hit Enter.
- After selecting the Reset option, you will say to enter the Pin.
- If you’ve changed that, put it here; otherwise, the default Pin is 0000.
- Wait until the Reset process is complete, once it is complete the TV will reboot.
- Follow the on-screen instructions to set up the TV.
Solution 4: Disable Power Saving Mode / Auto Sleep Timer
Some users mistakenly turn on the Auto Sleep mode / Power saving mode.
This could be the reason why your Samsung TV turns on but no picture appears on the screen.
To solve this issue you have to follow the given steps:
- On your remote press Menu.
- Click on System and then select
- Navigate the Sleep timer and select
On the other hand, to turn off the power saving mode you will need to follow the steps below-
- Press the Menu button.
- Navigate to Settings.
- Finally, select Energy Saving mode and turn it off.
If the problem persists, then proceed to the next solution.
Solution 5: Update the OS version
Update your Samsung Smart TV’s software to the new version. It might help you to get rid away this issue. The Samsung TV Screen Black issue can solve by updating the OS on your TV.
The steps are below to perform this step-
- Press Menu.
- Then click Settings and select
- Select Software Update.
- Finally, click on the Update Now option.
Now you have to wait until your TV downloads the update and installation process, once the process completes your device will restart and the Black Screen issue might have gone.
Solution 6: Hire Professional for Help
If the above solutions doesn’t help you, then it’s time to consult with a professional technician. Visit any official Samsung service center near you and let them have a look.
Also read: Fix: Samsung TV Apps Not Working [2022]
Conclusion
So, there you have it. Now you know how to fix Samsung TV black screen with sound issue. If you still have questions regarding this topic, ask us in the comment section. Feel free to share.