If your Roku device is not installing updates and showing Roku error codes, it can be frustrating—especially when you’re ready to stream your favorite content.
Roku devices generally update automatically, but sometimes issues can arise due to temporary glitches, connectivity problems, or system errors. Thankfully, there are several troubleshooting steps you can take to resolve the problem that we are going to discuss here.
Common Reasons Why Roku Isn’t Installing Updates
Now before diving into the solutions here are some common reason why Roku device can have issues while installing updates:
- Temporary Glitch – A short delay or minor glitch may prevent the update from installing.
- Server-Side Issues – Roku’s update servers may be down or under maintenance.
- Unstable Internet Connection – If your Roku isn’t connected to a stable Wi-Fi network, it won’t be able to download and install updates properly.
- Router or Modem Issues – Problems with your home internet equipment can disrupt Roku’s ability to access update servers.
- Update Path Error – Using an alternative software update path via a remote command sequence can bypass standard update errors.
- Corrupt System Data – In some cases, cached data or corrupted settings may block updates. A factory reset can clear these issues.
What To Do When Roku is Not Installing Updates?
Follow this step-by-step guide when Roku is not installing updates
1. Wait and Try Again
If your Roku isn’t installing updates, pause for a few minutes. Sometimes a little patience is all it needs to sort itself out.
After some time, try again.
If it’s still not installing updates, click the “Try Again” button to give the update another shot.
Sometimes, a bit of waiting can do wonders. Stay calm and let’s get your Roku back on track!
2. Check for Server Issues
Next, check if there is any server issue.
- Go to the Roku support page at https://support.roku.com to check for any alerts or announcements about service issues.
- Also, ensure your Roku device is connected to a stable internet. If it is not connected, then reconnect to your home network.
3. Restart Your Modem and Router
The next thing you should do is restart the modem and the router.
- To begin with, unplug both your modem and router from power.
- Wait for about 10 seconds, then plug them back in.
- Allow your modem and router to fully restart.
- Confirm that your internet connection is working using a phone, tablet, or computer. You can also restart the Roku device and make sure there is no low power issue.
4. Try An Alternate Way to Update The Roku
When you are getting the update error, you can try an alternative way to update
Roku.
- From the remote, press the Home button five times, then the Fast Forward button three times, and the Rewind button twice.
- Select the Cycle Software Update Server option.
- Then select Update Software.
- Next, select Update Now when prompted. Let the process complete then check if this could fix the error.
5. Reset the Roku Device
If the issue persists, perform a factory reset on your Roku device. This will reset all settings and return your device to its initial state.
This should clear any cached data or settings that may be causing the update issue.
- To do that, open Settings, then navigate to System.
- Next, select Advanced System Settings.
- Select the Factory Reset option.
- Enter the number and follow as shown to finish the process. Wait for the device to restart.
6. Contact Roku Support
If none of the above steps resolve the issue, you can contact Roku support for further assistance.
They can help you troubleshoot the issue or provide additional guidance.
Wrapping Up
So, there you have it! The methods to fix the issue when Roku is not installing updates. If you have further queries or suggestions, ask us in the comments section provided below and we shall revert ASAP. We’re always eager to hear from you.
