Roku’s highly user-friendly interface has transformed how we enjoy our favorite movies, shows, and events, but like any other technology, it has drawbacks.
One of the most common ones is error code 014, which can leave the user stranded and staring at a blank screen. This connectivity issue can be a frustrating roadblock, leaving the users perplexed.
But fear not, Roku enthusiasts. With some easy troubleshooting steps, you can get back on track and resume the binge-watching sessions.
In this guide, we will explore some of the common triggers of this error and provide practical solutions for getting the Roku device back online.
What Causes The Roku Error 014?
Roku Error Code 014 indicates an issue with the device’s connection to the Wi-Fi network.
Understand the causes of this error first, as it is highly essential to maintain a smooth streaming experience.
The primary causes of the error are listed below:
- Outdated Firmware
- Router Bandwidth Conflicts
- Temporary Glitches
- Network Congestion
- Incorrect Wi-Fi Credentials
- Interference From Other Devices
To fix Roku Error Code 006, read through this guide.
Fixing Roku Error Code 014 [Quick And Easy Fixes]
Following these troubleshooting steps, you can effectively address Roku error code 014 and restore the device’s connection to the wireless Network.
1. Verify Wi-Fi Credentials
The first and foremost step is to double-check the Wi-Fi credentials.
Ensure you select the appropriate Wi-Fi network and enter the correct password. Also, remember that passwords are case-sensitive. Even a single incorrect character can prevent Roku from connecting successfully.
2. Check The Internet Connection
Roku error code 014 can occur if your Roku device cannot receive a strong wireless signal from its router.
First, you should check whether you have connected it to a stable internet connection.
You can check the internet speed on another device, like your PC, by visiting speedtest.net.
Contact your service provider if the internet speed could be faster and more stable.
3. Restart The Devices
The next thing you can do is reboot the router or modem and the Roku device. This can fix network-related issues.
Unplug the modem or router from the power outlet and wait for a few minutes before you turn on the router or modem.
Similarly, unplug the Roku, wait 10 seconds, and then plug it back.
4. Reboot Your Roku Device
Rebooting the Roku device will help clear the temporary glitches or minor software bugs. Rebooting resets the device’s state and allows it to function properly as it refreshes the entire network connection.
Here’s how to do it:
- To restart Roku, head to Roku Settings, then select System.
- Then, Power, select System Restart. Then select Restart.
- Wait till the Roku device restarts, and then check if this could fix the issue.
5. Reconnect the Wireless Network
Once you have restarted, reconnect to your wireless connection.
Reconnecting is vital as it will disconnect the Roku device from the current connection and attempt to establish a new one. The fresh connection will, therefore, eliminate the temporary issues affecting the previous connection and resolve the configuration-related problems.
This is how you can do it:
- Go to Settings, select System, and then select Network.
- Next, choose Setup Connection.
- Then select Wireless.
- Let the scan complete.
- Select your Network and type the password.
- Make sure to enter the correct password. Once done, choose Connect to proceed.
6. Move The Roku System Closer To The Wireless Router
Make sure you keep the Roku device closer to your Wi-Fi or router.
Check for metal objects or electronic devices near the Roku system and wireless router. If there are such things, move them away.
Metal objects and electronic devices might interfere with wireless signals and cause issues. If you have cabinets, speakers, power strips, glass, or cordless phones, move them away next to your Roku or wireless router.
7. Try a Different Connection
You can also switch to a different network and see if that works. If you can access a different Wi-Fi connection, switch to that.
If it works perfectly on that alternate Network, it indicates that the issue is related to your home network settings, router configuration, or internet service.
Choosing an ethernet connection can also provide a more stable connection.
Also, ensure the ethernet cable is connected correctly, and there is no loose connection.
You can disconnect your ethernet cable and check it on another device and internet connection.
8. Perform a Factory Reset
A factory reset will completely erase the device’s memory and corrupted files or settings that may be causing error code 014.
Doing that will also return the Roku device to its original manufacturer settings and undo the changes or configurations that likely caused the connection failure.
Here’s how to do it:
- To do that, navigate to Settings, then select System.
- Next, choose Advanced System Settings.
- Now select Factory Reset.
- Enter the number and follow as shown to finish the process.
- Wait for the device to restart.
9. Reset The Connection
Resetting the connection will establish a fresh start, allow the Roku device to disconnect from the current Network, and attempt to reconnect by eliminating glitches or issues.
This is what you need to do:
- Go to Roku Settings and then select System.
- Next, select Advanced System Settings.
- Select Network Connection Reset.
- Then, choose Reset Connection.
- Wait till the process is complete.
- Once the process finishes, check if this could fix the issue.
Frequently Asked Questions (FAQs)
- How To Improve The Wi-Fi Signal For My Roku?
To improve the Wi-Fi signal, ensure the device is within the router’s range and that there isn’t any interference from other electronic devices.
- Where Can I Find Additional Support For Roku Issues?
For additional support, visit the official Roku support website or consult the Roku community forums.
- What Should I Do If Error Code 014 Occurs After A Power Outage?
If the error occurs after a power outage, it is likely due to temporary glitches or settings changes caused by the power interruption.
Closure
So, if you encounter error code 014 next time, approach it with utmost confidence, knowing that the solutions are within your reach and that you are just a few clicks away from uninterrupted entertainment.
Share your expertise in the comment section below and help fellow streamers.