Problems with Remote Play Functionality on PS5

If you’re facing issues with Remote Play functionality on your PS5, you’ve come to the right place.

Remote Play allows you to stream your favorite games from your PS5 to other devices, providing a seamless gaming experience even when you’re away from your console. However, technical glitches can sometimes disrupt this experience.

In this post, we’ll provide you with effective solutions to get back to gaming without any hassle. Follow along to troubleshoot and fix these problems step-by-step.

Why Do Remote Play Issues Happen?

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The remote play issue on PS5 can happen due to following reasons.

Software Out-of-Date – If your PS5 or the Remote Play app isn’t updated to the latest software, compatibility issues can cause glitches.

Unstable Internet Connection – Remote play requires a stable internet connection. If the connection is weak or intermittent, it can disrupt gameplay.

Incorrect Settings – Settings on your PS5 or connected devices (like PCs or Macs) need to be properly configured for remote play to work smoothly.

Device Conflicts – Multiple devices logged into the same PSN account or network can cause conflicts and connectivity issues.

Network Restrictions – Sometimes, network firewalls or restrictions can block remote play functionality.

How to fix remote play issues on PS5?

Follow the step by step guide to fix remote play issues on PS5.

1. Check For Updates

Before you setup your device for remote play, make sure your PS5 software is up to date.

To do that, navigate to PS 5 Settings.

Go to System then from the System Software section.
Select System Software Update and Settings.

Then select Update System Software and then select Update using Internet.
Follow the on-screen instructions to download and install the latest update file.

2. Stay Online in Rest Mode

The next thing you can do is stay online in Rest Mode. Here is how to do so:

Navigate to Settings. Then select System. Then Power Saving.
Next choose Features available in Rest Mode.
Now, turn on Stay Connected to The Internet option.

Select Enable Turning On PS5 from Network option.

3. Enable Remote Play on Console

From the home screen, select Settings then select System then Remote Play, and then turn on Enable Remote Play.

You can adjust this setting for each user.

To start Remote Play while your PS5 console is in rest mode, select Settings.
Then select System then select Power Saving.

Next select Features Available in Rest Mode.
Then turn on Stay Connected to the Internet and Enable Turning on PS5 from Network.

4. Setup Remote Play on PC

The next thing you should do is set up remote play. Here is how to do it correctly.

Turn on your console or put it into rest mode.

Use a USB cable to connect your controller to your PC or Mac.

Download and then Launch the PS Remote Play app on your PC or Mac.

Select “Sign In to PSN” and sign in with the same account that you use for your console.
Then select Other Connections if prompted.
Then select PS5.

Here you should get a pop up that if you have enabled remote play on PC.
Click on OK.
In the app, go to “Settings” to configure video quality settings for Remote Play, such as resolution and frame rate.

Select the PS5 console.
The app searches for the PS5 console that you’ve signed in to using your account and then connects to the console automatically.

After the app connects, the screen of your console will display on your PC or Mac, and you can start using Remote Play.
If multiple consoles are found, select the console that you’d like to use.
Sign in to the same account on your console and Remote Play device.

5. Restart The Devices

If the previous methods did not help, restart the devices.

Press the PS button on your controller to open the control center.
Select Power.

Choose Restart PS5 or similar option. Once the device restarts, check if this could resolve the issue. You should also restart the PC on which you are going to take the remote access.