Many users prefer the Outlook Web app instead of installing the Microsoft Outlook app to save storage space on their computer’s hard drive. Outlook Web app has a light version also. If you are experiencing slow internet connection or your browser is not that updated to support the standard version, then the light version of Outlook Web app is designed for you.
The Outlook Web app light version has less features compared to the standard version. In this article, we will discuss about the Outlook Web app download and the attachment problem in this application.
- 1 Outlook Web App Download: Light Or Standard
- 2 Why I Can’t Attach Files In Outlook Web App?
- 3 Conclusion
Outlook Web App Download: Light Or Standard
Are you confused regarding the Outlook Web app download? Well, there are some differences between the light version and the standard version of the Microsoft Outlook Web app. If your browser is updated, you can use the standard Outlook Web app. But if your browser is not updated, then the new Outlook.com is incompatible with the browser and you can see the light version when you open the web app.
The light version provides a simplified interface and makes it easier to use. If you are experiencing the light version, you need to update your browser to the latest version available to experience the standard version. You can download the Outlook Web app from this link.
Why I Can’t Attach Files In Outlook Web App?
When you try to access the Outlook Web app using Google Chrome, some of the functions are not available, like Attach File or Insert Pictures, etc. Some users reported that they have issues while downloading or sending the mail attachments using Outlook Web app on Google chrome.
Such problems can be caused both by the browser and the Outlook Web app. The possible solutions are discussed below to help you resolve the issue regarding file attachment in the app.
Solution 1: Use Outlook Web App Light
From Google Chrome version 37 or later, Google ended support for a function called “showModalDialog” which was used by the Outlook Web app to open the dialog box for some functions. After Google introduced this change, the OWA attachments buttons are disabled and you cannot attach anything by using those buttons.
You can use OWA light version because its mechanism for handling attachments is different and also works on Chrome version 37 or later.
Solution 2: Check The Browser Plug-In
Web browsers use a plug-in named Silverlight for attachment handling. If there is an error with the plug-in, the attachment option stops working.
If you encounter such a problem, you can search for an upgrade of Silverlight or install it for free from Microsoft Website. You can also get Silverlight here.
Solution 3: Disable Chrome Safe Browsing
You can disable Chrome Safe Browsing feature, by following the steps below:
- Open the Google Chrome browser and type chrome://settings/ in the search bar.
- Now click on Sync and Google services option.
- Search for the Safe Browsing option and disable it if already enabled.
- Close the window.
Solution 4: Turn On The Attachment Preview Option
Follow the steps below to enable the attachment preview option:
- Open the Outlook Web app and click on the Gear icon.
- Now select the Options tab.
- There is an option named Active view settings. Click on it.
- Select the Always show previews option.
- Now click on the Save button to save the settings.
Solution 5: Check Out The File Types Of Attachment
Outlook Web app blocks certain file extensions types. It might be the reason why you can’t attach files in Outlook Web app Chrome. To fix this issue, you can do the following:
- You can either rename the attachments before sending or can add an extension after downloading it.
- You can compress the attachment and completely change the extension.
Solution 6: Mark The Sender As Whitelist
To mark a sender in the whitelist, open the Outlook Web app and follow the steps below carefully:
- Click on the Gear button after opening the Outlook Web app.
- Now select Options.
- Click on the Filters and reporting option.
- Here, select Show attachments, pictures, and links for senders with good reputations option.
- Now Save the changes.
Now check if your problem is resolved after following all the steps discussed above.
Now you know how to download Outlook app and what to do when you can’t attach files in Outlook Web app. If you found this article helpful, let us know by commenting below. If you still have queries regarding the Outlook Web app download, feel free to tell us here.