Microsoft OneDrive Slowing Down Computer: [SOLVED]

Microsoft OneDrive is perhaps one of the best cloud-storage services, and a solid competitor to Dropbox and Google Drive, as many more features are available than other cloud-storage services. Here, you can store and sync your documents as well as settings across different devices.

But sometimes, users experience a lot of problems while using OneDrive. One of the most common problems is Microsoft OneDrive slowing down the computer. The higher CPU usage by this program is the probable reason behind such an issue.

If you are experiencing such an issue, try the solutions discussed below that may help you to identify and fix the problem.

How To Fix If Microsoft OneDrive Slowing Down Computer!

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As the users reported, they found that the Microsoft OneDrive was consuming more CPU power than it should, and the consumed amount was nearly 80% of the CPU. The other apps were running also, and their consumed amount was showing under 10%. This process was resulting in slowing down the computer and it needs to be fixed.

A few solutions are listed here to help you out of such a situation and fix the issue easily.

Solution 1: Restart OneDrive Application

If your computer is slowing down and the reason behind such behavior is the OneDrive, you should restart the OneDrive program. Restarting the OneDrive is like you restart any other application or PC. Follow these processes below to restart the program.

Press Win + R key and type taskmgr in the search box.
Hit the Enter key from the keyboard to open the Task Manager Window.

Locate the Microsoft OneDrive process and right-click on it.
Select the End Task option from the context menu.

After ending the Microsoft OneDrive background process, restart your computer and check if the high CPU usage by OneDrive is fixed.

Solution 2: Unlink The OneDrive Program

If Microsoft OneDrive is slowing down the computer, you may unlink the OneDrive program from your computer. Users reported that using this method, they have resolved the issue. To unlink OneDrive, follow the steps below:

Open the Microsoft OneDrive Application and go to the Settings option.

Navigate to the Account tab.
You can see the Unlink OneDrive option here. Click on that option.

Wait until the PC unlinks the OneDrive folder completely.
Start the setup wizard and follow on-screen instructions.

This process will create a new OneDrive folder. Move all the documents and files from the previous folder to the newly created folder.

Restart your PC after moving all the documents.

OneDrive will start processing changes after the restart and will check for any damage caused by the changes you made to the OneDrive program.
It will be all set if there is no damage found during the scanning and processing stages.

After applying all these changes to your computer, check if the problem caused by OneDrive still persists.

Solution 3: Disable OneDrive Service At Startup

Keeping the OneDrive service-disabled while the computer boots up may help you to fix the Microsoft OneDrive slowing computer problem. It will also save power consumption by your system. To disable this service, you should follow the instructions below:

Right-click on your Start icon in Windows 10 and select the Task Manager option.

In the Task Manager window, move right and select the Startup tab.
Now locate the Microsoft OneDrive application and right-click on it.
Select the Disable option from the context menu.

Now restart your computer.

Check that the Microsoft OneDrive is not running on the background anymore and whether the problem is resolved.

Solution 4: Delete Some Residual Files

If Microsoft OneDrive is slowing down the computer constantly after following the above solutions, you should delete a few residual files manually. There are two problematic files. Deleting these files helped a lot of users instantly. To locate and remove the files, you need to follow the instructions provided below carefully.

Press the Win+ R from the keyboard and type taskmgr in the search box.
Hit the Enter key and the Task Manager window will open.

Click on the More Details option at the bottom of the Task Manager window.

Locate the Microsoft OneDrive setup on the list of running processes and right-click on it.

Click on the End Task option from the context menu.

Go to the “C: \ Users \ your username \ AppData \ Local \ Microsoft \ OneDrive \ setup \ logs” folder and delete these two files:

UserTelemetryCache.otc

UserTelemetryCache.otc.session

Note: If you can’t find the AppData folder, press Win + R from your keyboard and type %localappdata%, then press the Enter key and the AppData folder will open. Now follow the instructions as stated above.

If the UserTelemetryCache.otc log file is not present in your log file, then remove the other one only.

After deleting those two log files, go to “C: \ Users \ your username \ AppData \ Local \ Microsoft \ OneDrive” and find the Microsoft OneDrive setup file. Generally, the setup file can be found in either the 19.222.1110.0006 folder or the Update folder.

Run the setup file to update OneDrive properly.

After applying all the instructions properly, check whether the Microsoft OneDrive slowing down computer is now resolved.

Solution 5: Disable Telemetry Service

Disabling the telemetry service worked for some users and fixed the high CPU usage. According to them, this is one of the best solutions to fix OneDrive slowing down the computer. To stop the telemetry service, you need to follow some steps accordingly. Those steps are provided below:

Go to the Start icon and search for the Settings app.
Now click on the Privacy option.

Select the Diagnostics and Feedback tab.
Select the Basic option in the Diagnostic Data option.

Now open the Registry Editor by pressing the Win + R key.
Type regedit and hit the Enter key.

In the registry editor window, locate the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection

Note: Removing or modifying the registry key incorrectly is harmful to your computer. Do not modify or delete anything from the registry key without proper knowledge. Before modifying the registry key, make sure to create a system restore point, so that if anything happens wrong, you can revert your computer to the previous working state applying the system restore.

Right-click on the DataCollection folder and select the New option.
Choose DWORD value from the context menu.

Now rename the newly created file to AllowTelemetry.

Double click on the AllowTelemetry file and set the value to 0.

Click on the OK button and close the registry editor window.

Next, press the Win + R key to open the Run dialog box.
Type services.msc and hit the Enter key.
In the Services window, locate these services:

Connected User Experiences and Telemetry
dmwappushsvc

Now double-click on the first service, i.e. Connected User Experiences and Telemetry, change the ‘Startup type’ to disabled and click on OK.

Do the same with dmwappushsvc service.

All the telemetry services are now disabled on Windows 10.

Restart your computer to apply the changes you made.

Applying this method might have already resolved your issue with OneDrive.

Solution 6: Reset Microsoft OneDrive Program

Resetting an application sometimes removes the problem easily. If you find the problem still continues and constantly consuming high CPU power, you should reset the OneDrive program.

To reset the application, follow the instructions provided below:

Press the Win + R key from the keyboard and open the Run dialog box. Or you can right-click on the Start icon and select the Run option from the menu appears.
Copy the command below and paste it into the search box:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Hit the Enter button.

It will take some time to reset your OneDrive. You can see the OneDrive icon disappears from the system tray and reappears after the reset process completes.

Note: If the OneDrive application doesn’t reappear after a few minutes, you should manually run the application. Press Win + R again and type %localappdata%\Microsoft\OneDrive in the search box. Hit Enter and it will navigate to the OneDrive system folder. Find the OneDrive.exe setup file and double-click on it to run the application.

Finally, restart your computer and check if the slowing down of your computer by OneDrive is fixed after resetting the application.

Conclusion

Now you know why OneDrive is so slow in your computer and what to do for getting out of such an issue. If you found this article helpful, let us know by commenting below. If you still have some queries regarding the Microsoft OneDrive slowing down the computer, feel free to tell us here.