With Windows 10, you can share the internet connection of your PC to other local devices using the mobile hotspot feature. This comes in very handy if you want to share your internet connection from your Windows device to your other devices to keep them connected to the same network.
However, some users get an error while trying to set up the mobile hotspot, and receive the following error:
‘We can’t set up a mobile hotspot. Turn on Wi-Fi.’
Here, I shall discuss how you can solve the Windows 10 mobile hotspot no internet error using the easy steps provided here.
How To Solve Windows 10 Mobile Hotspot No Internet Error?
With Mobile hotspots, you can share the internet connection of your device with other devices on your network using the Wi-Fi feature on these devices. This ensures connectivity for all your devices, making syncing possible for the same. However, sometimes users are thrown with configuration errors, which make a connection to your Windows device impossible.
Solution 1: Check Your Internet Connection
First, you should eliminate the possibility that there might be something wrong with your internet connection itself. To confirm if there are any issues with your internet connectivity, check your internet speeds by using network monitors, or you can use free internet tests available online.
If the internet speed is slower than that of your bandwidth cap, reboot your router, and create a new profile for the same on your Windows 10 device. If you still see Windows 10 mobile hotspot not working, call your service provider, and ask them to troubleshoot the issue from their side.
Solution 2: Run The Network Adapter Troubleshooter
Microsoft acknowledges the buggy nature of Windows 10 and therefore has included built-in troubleshooters for the various issues that may pop up here and there. If you see Windows 10 mobile hotspot no internet, you can try running the network adapter troubleshooter to diagnose if there are any issues with the adapter itself.
- Open the Windows Settings app. You can use the keyboard shortcut Win + I.
- Click on Update & Security.
- In the left pane menu, click on the Troubleshoot tab.
- From the list of troubleshooters available, locate and click on Network Adapters.
- Click on the Run the troubleshooter button.
- Follow the on-screen instructions to find any potential errors with your network adapter, and apply the fixes for the same.
The Windows 10 troubleshooters are very capable in finding what may be causing the various errors on their devices. You should be able to find any potential errors with your network adapter which may be causing the Windows 10 mobile hotspot no internet error on your device.
Solution 3: Enable Network Sharing For Your Adapter
Sometimes, installing new software or updates resets the settings or changes them unintentionally. This can cause your device to lose the ability to share your internet connection. You can check if this is the case by following these steps below:
- Open the Windows 10 Settings app.
- Click on Network and Internet.
- Scroll down the left pane menu, and select Mobile Hotspot.
- From the right pane, go to ‘Related Settings’ and click on Change adapter options.
- Locate your mobile hotspot adapter, right-click and select Properties from the context menu.
- Under the Sharing tab, uncheck the box next to “Allow other network users to connect through this computer’s Internet connection”.
This should allow you to set up a mobile hotspot, and solve the ‘We can’t set up mobile hotspot‘ error message.
Solution 4: Change Hosted Network Settings From The Registry
Hosted Network is a feature that comes included with the Netsh (Network Shell) command-line utility. It allows you to use the operating system to create a virtual wireless adapter and a software-based wireless access point. With this, you can share your PC’s internet connection with other wireless devices.
Follow these steps to reset the Hosted Network settings for your computer:
- Open a Run dialog by pressing the Win + R key combination.
- Type regedit and press Enter to launch the Registry Editor. Click on Yes in the User account control prompt.
- Navigate to the following location by pasting the path in the address bar of the Registry Editor:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WlanSvc
\Parameters\HostedNetworkSettings - In the right pane, locate the entry named HostedNetworkSettings. Right-click on this entry and select Delete from the context menu.
- Restart your device.
Upon restart, your computer should form the settings again, and allow you to create a mobile hotspot from your Windows 10 system.
Wrapping Up
So there you have it. Now you know how to solve the Windows 10 mobile hotspot no internet error using the solutions provided here. Did this help you solve the mobile hotspot Windows 10 not working on your system? Tell us in the comments below how you solved the error on your device.
Jhay says
I have fixed the same issue.
all i did is uninstalling the update kb5014699.
press windows key then type windows update – search for view update history – then uninstall updates – then find the kb5014699 update and uninstall it.
if the error pops up during uninstallation, im afraid that reformatting your computer is your last option.
if u will reformat your computer by installing windows 10 with a usb.
make sure that ur computer is not connected to the internet.
it is because windows will auto update all the drivers including (kb5014699) that is causing the mobile hotspot problem on windows 10.
So, after the installation, do not connect your computer to the internet.
u need to disable first the windows update by clicking your windows key – then type services – then scroll down find the windows update – then click it and disable it.
after u disable the windows update, u need to restart your computer.
after the reboot, click the windows key again then search for windows update.
then pause the update for 7 days, spam it till u cant click it.
after doing all these steps.
u can turn on mobile hotspot without losing ur internet connection.
I advice that u need to take a picture of these procedures so that u can follow carefully.
I hope i helped to fix ur problem.
Carl Holliday says
It is absolutely amazing how Microsoft can consistently fuck up the defaults