I was all set to jump into FC 26 and manage my Ultimate Team when I suddenly ran into the “Signed into another device” login error and the game crashed. I tried logging out and logging back in, then checked the EA server status to make sure there wasn’t a server-side problem. After trying these steps, the login issue was finally fixed and I could get back into my account.
So, if you’re facing the same error, give these methods a try. These methods should help you resolve the EA Sports FC 26 Companion App or Web App login error and get back into Ultimate Team.
Why Is the FC 26 Companion App Login Error Happening?
The “Signed into another device” or similar login error can happen due to several reasons:
- Temporary account session issue: Your EA account may still have an active or stuck session from another device.
- EA server problems: Server outages, maintenance, or temporary server congestion can prevent the Companion App or Web App from authenticating properly.
- Unstable internet connection: A weak or interrupted connection can cause the login process to fail.
- Outdated or corrupted browser cache: Old cookies or cached data can interfere with the Web App login.
- Unsupported or outdated browser: Browser compatibility issues can prevent the Web App from working correctly.
- Browser extensions: Ad blockers, VPNs, privacy tools, or other extensions may interfere with the Web App.
- New EA account: An account that hasn’t previously connected to an FC game may have limitations accessing certain Companion App features.
How to Fix the FC 26 Companion App Login Error
Try the following methods one by one to refresh your account session, rule out server or FC26 related problems, and get back into the FC 26 Companion App or Web App.
Log Out and Log in Again
If you’re facing a login error in FUT, exit Football Ultimate Team.
- From the error screen, press the button to go back.
- You’ll might a prompt – “Are you sure you want to exit Football Ultimate Team?”
- Select Yes to confirm.
- Now, return to the Main Menu.
- After exiting FUT, you’ll land on the game’s main menu.
- Wait a few seconds to ensure the game resets any session data.
- Now retry Logging In.
- On the main menu, select Retry or Enter Ultimate Team again.
- This often refreshes your session and resolves the error.
- If that does not work for you, quit the game completely.
- To do that, press the Home button then highlight the game then Press Options then Select Close Application.
- Exit the game from the launcher or Task Manager.
- Restart the game and try logging in again.
Check The EA Game Server Status
The issue can also occur if the EA game server is down or under maintenance.
So, you can check the EA server status from this link. If there is any issue on the server side then wait till the server becomes up and live again.
Wait for Some Time and Try Again
If the FC 26 web app iis having issues, the best approach is to wait patiently for a few minutes before trying again.
This pause allows time for temporary issues—like server overload, maintenance, or network issues—to resolve themselves. During this waiting period, the app’s backend might be rebooting, updates could be rolling out, or traffic congestion may be easing. After waiting, refresh the page or reopen the app to see if it’s back online.
Check The Internet Connection
Make sure you are connected to a stable internet connection. You can check the internet speed from speedtest.net from another device provided it is connected to the same internet.
If the internet connection is slow then contact your service provider for help. You can also restart your router or modem and check if that works.
Wait For The Updates
If the account you’re using is new and has never connected to a previous FC game, then you won’t be able to sign in.You’ll have to wait until EA launches an update.
Clear Browser Cache
Clear your browser’s cache and cookies. This can often resolve issues related to outdated or corrupted data.
- To clear Chrome browser cache, open Chrome and click on the three dots menu.
- Select Delete browsing data.
- Next, select All time from the time range, check all the boxes and click on Delete Data option. Confirm your action is asked and follow as shown to finish the process.
Use a Supported Browser
Ensure you are using a browser that supports WebGL, such as Google Chrome, Safari, Firefox, Edge, or Opera. Try switching to a different browser if you encounter issues with your current one.
Disable Browser Extensions
Disable any browser extensions that might interfere with the web app. Ad blockers, VPNs, and other extensions can sometimes cause issues.
Here we are showing how to disable Chrome extensions.
- Open Chrome menu.
- Then select Extensions. Then Manage Extensions. Here you can Remove or disable the browser extensions.
- Confirm if asked. Once done try to launch the game and check.
Contact EA Support
If the methods shown in this video could not fix the EA Sports FC26 error, then you can reach out to EA support for help.
You can get in touch with live support through the official EA help site, or you can reach out via X, formerly Twitter or Facebook for help as well if you prefer.
Wrapping Up
That’s it! These methods should help you resolve the EA Sports FC 26 Companion App or Web App login error and get back into Ultimate Team.
If the problem continues, check EA’s server status and contact EA Support for further assistance. If this guide helped you, drop a comment in the comments section provided below.
