FIX: HP Printer Offline And Not Printing In 2023

Issues with printers are quite common and sometimes due to inexplicable reasons, your HP printer may say it is offline.

Many of the users have reported similar kinds of issues.

So, if your computer says that your HP printer is offline, then follow this troubleshooting guide to fix the problem.

Similarly: Fix: Brother Printer Is Offline And Not Printing 2022

Why Is My Printer Offline? What To Do?

Your HP printer may be offline if the internet connection is not stable.

If you have not set the HP printer as your default printer then also you may find the HP printer showing offline status.

There are a few more factors that can be responsible to cause the issue, but let us now discuss the solutions to fix the problem.

Follow the step-by-step guide when you see your printer is offline.

1) Restart The HP Printer 

Restarting the printer can fix minor bugs ad glitches that can be responsible for the printer errors.

So, when your HP printer shows offline status you can restart your printer.

To restart your printer and the router follow the steps given below:

• Turn off the printer and wait for a few seconds. Unplug the power cord from the printer.
• Turn off your PC and then connect the power cord of the printer.
• Turn the printer on. Next, disconnect the power cord of the router and wait for a few seconds.
• Reconnect the cord and then turn the router on.
• Turn on your PC and check if the printer status is online now. If not then go to the next solution.

Make sure to check the power cords physically. If you find them damaged, replace them immediately.

If you are using a wireless connection, make sure the printer is not far away from your PC.

2) Check The Power Cords

Make sure that the power chord you are using to connect your printer is not damaged.

So, check the power chords physically and if you see any sign of damage, replace it.

You can also check the chord on some other port and see if the printer is online now.

If this does not solve your problem, set the HP printer as your default printer.

3) Set The HP Printer As Your Default Printer

Set the HP printer as your default printer when you find it is offline.

To do so follow the steps given below:

• Press the Win + I keys to open Windows Settings.
• Click on Devices and then select the Printers & Scanners option.

• Right-click on the Epson printer and select the Manage option.

• Click on Set as default. Also, uncheck the box for Let Windows manage my default printer.

4) Update The Printer Drivers

Outdated printer drivers can also give printer related issues.

So, if the above solution could not make the HP printer online, then update the printer drivers and see if this helps.

To update the printer drivers, follow the steps given below:

• Right-click on the Windows Start button and select Device Manager.
• Expand the Print queues section and right-click on your HP printer you are using.
• Click on Update driver option.

• From the next pop up, select Search automatically for the drivers option.
• Wait till Windows updates the printer drivers to the latest version. 

5) Check The Port Of The HP Printer 

When the HP printer is saying it’s offline, check the port of the printer.

If it uses a WSD port, check Windows services status and ass a TCP/IP port if needed.

To do so follow the steps given below:

• Enter Control Panel in the Windows Search box and select the top option.
• Click on the Devices and Printers option.

• Right-click on the HP printer and select Printer properties.
• Go to the Ports tab and check if the printer uses WSD port. If it does not use a WSD port then slip this solution and go to the next one. But if it does, enter Services in the Windows Search box.

• From the Services window, find Function Discovery Provider Host and Function Discovery Resource Publication services.

• Go to the status and make sure that the service is Running. Else right click on each service and select the start button.
• Next check that the start-up type is set as Automatic. If not then set the settings.

• Next, go back to the Devices and Printers section and Press F5 key on your keyboard.
• Check the status of your printer. If it is still offline. From the Wireless Menu or Network configuration settings, print a Network Configuration Report.
• Right-click on your printer and select Printer properties.
• Go to the Ports tab and click on Add Port option.
• Select Standard TCP/IP Port and then click on New Port.
• Follow the on-screen instructions given on the Network Configuration Report to add a new port.
• Check the printer status and it should be online now.

6) Contact HP Support

If after performing the above steps printer is offline HP, then contact HP Support for help.

You can either consult HP Print and Scan Doctor or chat with a Virtual agent. Follow the suggestions given by them to fix your issue.

Frequently Asked Questions [FAQS]

1. How to make a printer offline to online?

To bring your printer offline to online, open Windows settings and select printers & Scanners.

Click on the HP printer ad select Open queue. Under Printer make sure to uncheck the use printer offline option.

2. How do you fix an offline printer?

When your printer says it is offline, restart the printer and the router, set the HP printer as default, and check the port of the printer.

3. What does it mean when my printer says it is offline?

When your printer says it is offline, it means that it is not correctly connected to your device and you cannot print from it.

Final Words

I hope the above methods helped you to fix the problem when your printer says it is offline.

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