FIX: HP Officejet Pro 6830 There Is A Problem With The Printhead Error

For good quality prints, HP Officejet Pro 6830 is a good choice.

But sometimes the users encounter problems with the printhead.

If you have encountered the same issues, then follow this article to know the solutions solutions for it.

Also read: FIX: HP Printer Offline And Not Printing In 2022

How To Deal With Problem With The Printhead HP 6830?

Follow the steps given below when you are getting a printhead error on your HP Officejet Pro 6830 printer.

1) Check Print Nozzle Patterns

Test printing the pattern helps to identify the colors that are causing a problem with the printhead HP 6830.

To perform the test, follow the steps given below:

• Select the HP Printer Tools option and tap on Print Quality Report.
• If you get any message during this process, resolve it following the on-screen instructions and select the OK button.
• Select Settings and tap on OK.
• Then select Tools and choose OK.
• Select Clean Print Head and select OK. 

2) Clean The Printhead

The printer head can sometimes get clogged with old ink and show you printhead errors. So, clean the printhead to fix the error.

For doing so, open the printer’s door and remove the printer head carefully.

Hold the printhead under hot tap water until all the ink gets cleared and you see clear water flowing.

Pat dry using a paper towel. Make sure that it is completely dry and clean.

You may use pure alcohol or a non-oil-based cleaner to clean the printhead. Dip a microfiber cloth in it and clean the printer’s head.

Reseat the printer head after it is completely dry. Turn on your printer and if you again confront the error, go to the next step.

3) Check The Ink Cartridges 

After cleaning the printhead, open the Control Panel of the HP printer and select Setup or Printer maintenance.

Next, choose Clean print head and wait till the method is completed.

Also, make sure that the cartridge is properly installed.

You can reset the ink cartridge following the steps given below:

• Turn off the printer and carefully take out the cartridges. Make sure there is sufficient ink in the cartridge. If the ink levels are low then refill the ink cartridges.
• Reseat the cartridge back carefully. and check they are correctly seated. You should hear a clicking sound when you insert it back.
• Restart the printer and check if the printer is working fine now. If not then go to the next solution.

4) Check The Chip 

The smart chip may sometimes be the reason for printhead HP 6830 error.

So, remove the cartridges and check the alignment of the smart chip.

You can replace the refilled cartridges in case you find the position of the smart chip is incorrect.

After doing so, if you again get the same error then go to the next step.

5) Check The Printhead Alignment

The printhead should be perfectly aligned. If the installation position of the printhead is incorrect then also you may get errors like this.

So follow the steps given below to align the printhead:

• Open the printer Control Panel and choose the Printer Maintenance option.
• Select Clean printhead and a print quality test will run.
• Next, select Align printhead and go through a print test again.

6) Reset Your HP Printer 

If the above steps did not help and you are still getting an error, then reset your HP printer.

To do so, follow the steps given below:

• Open the main menu of the HP Officejet Pro printer.
• Select Back > Cancel > Back > Cancel option.
• Go to the Service menu and select Reset.

Choose the Semi-full reset option. The procedure may take up some time to finish. Do not turn off or perform any operation while the process is going on.

7) Perform Tap 41 Printhead Test

If no other solution could help you to fix the printer error, run a Tap 41 printhead Test.

To do so follow the steps given below:

• From the display of the printer, choose Back > Cancel then Back > Cancel again.
• The Service/Support menu will open. Choose Service and select OK.
• Use arrow keys to open the Print mech button and tap on Option. And select OK.
• Code=0 will be displayed on the screen. Change the value to 41 with the help of the right arrow key.
• Check the 4th line of the report.
• If you find the Pen Status is Pen OK, then the printhead is in a stable condition.

Frequently Asked Questions [FAQs]

1. How do I fix the printhead error on my HP Officejet Pro 6830?

To fix printhead error on your HP Office Jet  Pro 6830, clean the printhead, align printhead, reset the printer, check ink cartridges.

2. What does it mean when the printer says there is a problem with the printhead?

When the printer says there is a problem with the printhead, the printhead may get clogged with ink and cannot print.

Sometimes the cartridges may  not have enough ink or need a replacement.

3. How do I clean the printhead on my HP Officejet 6830?

To clean the HO Officejet 6830 printer, open the control panel and tap on Setup.

Next select Printer Maintenance > Clean Printhead. If you are not satisfied with the test print result, repeat the process

Final Words

Hopefully you are not getting problems with the printhead of the HP Officejet Pro 6830 printer after following the above solutions. 

For further assistance, contact us in the comments section provided below.