If your Amazon Echo Show is stuck on the Amazon logo, you are bound to scratch your head in frustration. This abrupt source of confusion and concern occurs for various reasons and lets you stare at the logo instead.
So, in this guide, we have uncovered certain effective strategies that will help you deal with this bizarre issue and will likely bring your Echo Show back to life.
Let us investigate the step-by-step solutions to resolve the issue and get your Echo Show running smoothly again.
Also, read: Amazon Echo Show Device Has Wi-Fi Issues [Quick and Easy Fixes]
Why Is My Amazon Echo Show Stuck On Amazon Logo?
If your Amazon Echo Show is stuck on the Amazon logo, then there can be many reasons for this to happen:
- Incomplete or failed software update
- Insufficient power supply
- Corrupted system files
- Overheating
- Hardware malfunction
- Storage issues
- Interrupted factory reset
Amazon Echo Show Stuck On Amazon Logo [Fixed]
In case your Amazon Echo Show is stuck on the Amazon logo, then follow these troubleshooting steps to resolve the issue.
1. Cold Boot The Device
Cold booting the device will resolve minor glitches and help the device refresh the settings and help it to start afresh.
If your Amazon Echo Show is stuck on the Amazon logo or keeps restarting, disconnect your Echo Show from the power source.
Allow it to sit for a few seconds and then reconnect your Echo Show to the power source.
Wait for the Echo Show to power on. Now, check whether the issue is resolved.
2. De-register the Device
If you cannot access Amazon Echo Show then the next thing you can do is de-register and then re-register the device.
You can do so by using the Alexa app or using a web browser.
This is how you can do so by using the Alexa App:
- Launch the Alexa app on your smartphone.
- Select All Devices tab.
- Tap on your Echo Show.
- Scroll to the bottom and select De-register.
This is how you can do this by using a Web Browser:
- Head to Manage Your Content and Devices section.
- Navigate to the Devices tab.
- Find your Echo Show and click De-register.
- After that de-register the device and see if this helps fix the issue.
3. Use the Original Amazon Echo Show Adapter
Using the original adapter will deliver the best results and allow it to function properly. For the best experience with your Amazon Echo Show, always opt for the original adapter. Using third-party adapters can result in these types of issues.
To ensure your device runs smoothly and lasts longer, stick with the trusted, original accessories.
Investing in the right adapter helps you avoid potential complications and keeps your Echo Show functioning at its best.
Also, try connecting the device to a different power outlet.
If possible, try using a different pair of cables and adapter. Now, see what works for you.
4. Check for Software Updates
Outdated software can result in the malfunctioning of the device so it is essential to check for software updates and install and download the latest ones.
You can try to update the software using Alexa and see if this helps fix the issue. You can simply say: “Alexa, check for software updates.”
If this does not fix the issue then move on to the next step.
5. Factory Reset the Device
If the previous methods did not help fix the issue, then factory resetting the device will restore it to its original settings and will erase all data.
Later you will have to configure everything once the process finishes. Follow the steps to factory reset:
- While the Amazon logo is displayed, press and hold the Mute and Volume Down buttons simultaneously.
- Continue holding them for about 10-15 seconds until your device resets to factory settings.
- Your Echo Show will restart with a fresh setup.
- Now, disconnect it from the power source.
- Wait a few seconds before plugging it back in and you should see the language selection screen.
- Follow the prompts to set up your device anew.
6. Contact Amazon Support
If none of the above methods work, contact Amazon Support for further assistance.
Also, ask for a replacement of the device if it is still under warranty.
Final Words
Now, that you have performed all the troubleshooting steps resolve the issues as soon as possible to get your Amazon Echo Show back on track, and enjoy a seamless and uninterrupted smart experience.