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You are here: Home / Windows / How To Get Help In Windows 10?

How To Get Help In Windows 10?

Updated: July 9, 2020 by Prataan Chakraborty

While it may not seem like that, Windows 10 is actually a complex operating system. There are multiple processes, services, and other stuff going on in the background that makes the operating system so easy to use for a wide range of people. However, errors occur from time to time. For this particular reason, Microsoft is included Get Help app that Offers preliminary solutions to the users.

Here I shall discuss how to get help in Windows 10 if you face a problem.

The Microsoft Get Help App

Table of Contents

Toggle
  • The Microsoft Get Help App
  • How To Remove The Get Help App?
  • Other Ways To Get Help In Windows 10
    • Method 1: Use F1 Key
    • Method 2: Use The Troubleshooters
    • Method 3: Visit Support Websites
    • Method 4: Ask A Question
  • Wrapping Up

Microsoft includes Get Help application within the operating system, which office multiple preliminary solutions for a wide range of errors. The Get Help app is easily accessible from the start menu. To open the Get Help app, follow the steps:

  1. Open Windows Search by pressing Win + S keys together.
  2. Type “Get Help” and click on the appropriate app shortcut to open the Get Help app.

search_get_help

When you open the Get Help app, you interact first with a virtual agent. here, you can type your error In the text area and the assistant will try to search for an appropriate solution. However, you can also connect to Microsoft support staff by typing “talk to a human”.

microsoft_get_help_ui

 

How To Remove The Get Help App?

All things considered; the Get Help app yes useful only for simple errors. Also, as reported by many users, the app only provides really basic solutions, most of which may not be able to solve the error. Luckily, there is a huge community off enthusiasts and casual users alike, which is a much more reliable place to Get Help.

If you do not use the app, you can remove get help from Windows 10. Follow these steps for the same:

  1. Open PowerShell (admin) from the WinX menu or Windows Search if you haven’t replaced PowerShell with cmd.
  2. Type the following command and press Enter to remove get help from Windows 10:
    Get-AppxPackage *Microsoft.GetHelp* -AllUsers | Remove-AppxPackage
  3. Wait for the confirmation dialog, and your app will be removed.

Also read: How to remove bloatware from Windows 10

remove_microsoft_get_help

Other Ways To Get Help In Windows 10

As said above, you are not limited to the Microsoft get help app to receive suggestions about the various errors in Windows 10. one of the advantages of Windows, in general, is the vast user base, which makes it very easy to Get Help in case of various malfunctions.

Method 1: Use F1 Key

The function keys in Windows contain shortcuts 2 different functions or services. If you face some error in a particular app or game, the keyboard shortcut to Get Help is the F1 key. On the desktop, tapping F1does a Bing search for “how to get help in Windows 10”.

On other applications, like browsers or games, tapping F1 opens the respective support site or the inbuilt help section. traditionally, pressing F1 in games displays the controls.

Method 2: Use The Troubleshooters

As developers, even Microsoft understands that things may go wrong when Using Windows 10. Therefore, thave included a bunch of troubleshooters right within Windows to help uses find what is causing the issue and how you can easily solve it.

You can find the troubleshooters by following this path:

Settings > Update & Security > Troubleshoot

The built-in troubleshooters are very handy for simple malfunctions and should be able to solve most of the errors within Windows.

Method 3: Visit Support Websites

On the Internet, you will usually find many others like you having the same problem or query. with a huge community of developers and enthusiasts alike, you are most likely to find somebody who will have found the solution to your error.

To begin, you can search our huge collection of troubleshooting and experimental features (like dark mode, etc.) for the error you are looking to solve. if you do not find what you are looking for, you will find other support websites that will have tried to solve the malfunctioning component.

Method 4: Ask A Question

If you are the first to face an error, you can use the ‘ask a question’ feature on the Microsoft community website. Post your question on the forum and wait for somebody in the community to contact you regarding how to solve the problem.

Wrapping Up

In the age of the Internet, getting solutions it is really easy if you know where to look. So, there you have it. Now you know how to get help in Windows 10. If you face some error with your operating system, what simply want to discuss something, Leave a comment below.

Filed Under: Windows Tagged With: Windows 10 Get Help

About Prataan Chakraborty

A CU graduate, a tech enthusiast. He loves trying out new software and gadgets, and writes about them with a user friendly mindset.

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