If your PS5 throws the error code WS-116449-5 with the message “This service is currently under maintenance,” it usually means you’re temporarily blocked from accessing certain online features or services.
Whether you’re trying to launch a game, access the PlayStation Store, or connect to multiplayer, this error can be frustrating—but it’s often fixable with a few simple steps.
Why PS5 Error WS-116449-5 Occurs
Here are the most common reasons behind WS-116449-5:
1. Scheduled Server Maintenance
Sony periodically performs maintenance to upgrade or stabilize PSN services. During these windows:
• You may be temporarily unable to sign in, access online features, or download content.
• Maintenance schedules are usually announced on Sony’s official status page, so checking there can save you time and confusion.
2. Unexpected Server Outages
Sometimes, PSN experiences unplanned disruptions due to:
• Technical glitches
• Overloaded servers during peak gaming hours or major game launches
• Cyberattacks or backend failures
3. Unstable Internet Connection
Your console needs a stable, high-speed connection to communicate with PSN. Common issues include:
• Slow Wi-Fi signal or frequent disconnections
• Bandwidth congestion from other devices
• ISP-level throttling or outages
4. DNS Misconfiguration
Your network’s DNS (Domain Name System) settings help route traffic to the correct servers. If misconfigured:
• Your console may fail to locate PSN servers
• You might experience slow or failed logins
Here are 7 Best Free DNS Servers For Router.
5. Outdated System Software
Running outdated firmware can cause compatibility issues with PSN services. This includes:
• Login failures
• Inability to access new features or security patches
• Errors during game or app launches
What To Do When You Get PS5 Error Code WS-116449-5
Follow this step-by-step guide when you get PS5 Error Code WS-116449-5.
1. Check The Server Status
When you are getting PS5 error WS-116449-5, first check the PS5 server status.
Here’s how to do so:
- Navigate to PS5 Settings.
- Select Network.
- Then select View PlayStation Network Status.
- If there is any ongoing maintenance or issues with the server, then you may get the error.
- You can also open the PlayStation Network Server page to check for any issues. If there is any issue on the server side then wait for some time and then check again. You can fix network errors following this guide.
2. Check Your Internet Connection
Another thing you should check is that your internet connection is stable. You can try connecting other devices to the same network to see if they work properly. You can also restart the router or modem and check that if it helps.
- You can also open PS 5 settings.
- Then head to the Network Page.
- Now select Test Internet Connection.
- You can Start Test and check the connection speed. You can also connect your service provider for help. You can restart your router or modem and the PS5 console.
3. Change DNS Settings
The next thing you can try is change the DNS settings and see if that helps.
- For that open PS5 Settings then select Network then select Settings under Network.
- Now select Set Up Internet Connection.
- Choose your Wi-Fi network. Then go to Options and select Advanced Settings.
- Scroll down to DNS Settings.
- Select it and set it to Manual.
- Now set the Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4. Once done, select OK.
- Once done, head to the Network Page.
- Now select Test Internet Connection. You can Start Test and check the connection speed.
4. Check for System Updates
Next, you should ensure that the PS5 is up to date.
- To do that, navigate to PS5 Settings.
- Go to System then from the System Software section.
- Select System Software Update and Settings.
- Then select Update System Software and then select Update using Internet.
- Follow the on-screen instructions to download and install the latest update file. Wait till you get the confirmation message.
5. Contact Support
If you haven’t received a notification or need further assistance, you can visit the PlayStation Support page for further information.
Wrapping Up
The WS-116449-5 error is usually temporary and tied to server-side maintenance or connectivity issues. By checking server status, optimizing your internet settings, and ensuring your system software is up to date, you can often resolve the problem quickly.
If all else fails, PlayStation Support is your next best step. For further queries, ask us in the comments section provided below.
