How to fix WS-115195-2How to fix WS-115195-2

The WS-115195-2 error on PlayStation 5 typically appears when your console fails to connect to the PlayStation Network (PSN).

This can happen while launching online games, accessing the PlayStation Store, or downloading updates.

These types of error messages usually reads: “Unable to connect to the server.”

While it may seem like a major issue, it’s often caused by temporary network disruptions or misconfigured settings. Let’s explore the most common reasons behind this error so you can troubleshoot effectively.

Common Causes of WS-115195-2

Table of Contents

Here are the most common reasons why this error occurs:

PlayStation Network (PSN) Server Issues

• The most frequent cause is a temporary PSN network error or scheduled maintenance on Sony’s servers.

• When PSN is down, your console won’t be able to authenticate or connect to online services.

DNS Configuration Problems

• If your PS5 is using slow or faulty DNS servers, it may fail to resolve PSN addresses.

• Switching to a public DNS like Google’s can often fix this.

Unstable Internet Connection

• Weak Wi-Fi signals, network congestion, or ISP throttling can interrupt server communication.

• Restarting your router or switching to wired Ethernet may help.

Router Firmware Is Outdated

• Older firmware may not support newer networking protocols used by the PS5.

• This can lead to compatibility issues or blocked traffic.

Cached Network Errors

• Temporary glitches in your network profile can prevent successful connections.

• Forgetting and reconnecting to your Wi-Fi network can clear these issues.

ISP-Level Restrictions or Firewall Settings

• Some internet providers or router configurations may block PSN traffic.

• Strict firewall rules or parental controls can interfere with connectivity.

Hardware-Specific Issues

• In rare cases, the error may stem from your console’s network adapter or internal settings.

• If all else fails, contacting PlayStation Support is recommended.

What To Do When You Get WS-115195-2

Follow te step-by-step guide when you experience PS5 error WS-115195-2.

1. Check The PlayStation Network Page

You experience error code WS-115195-2 on your PS5 mostly when the PS55 fails to connect to the PlayStation Network server.

When you get such an error, check the PSN server status.

To do that, navigate to PS5 settings.

Select Network.
Then select View PlayStation Network Status.

If there is any ongoing maintenance or issues with the server, then also you may get the error. You can also open the PlayStation Network Server page to check for any issues.
If there is any issue on the server side then wait for some time and then check again.

2. Change DNS Settings

The next thing you can try is to change the DNS settings and see if that helps.

For that, open the PS5 Settings then select Network then select Settings under Network.
Now, select Set Up Internet Connection.

Choose your Wi-Fi network. Then go to Options and select Advanced Settings.
Scroll down to DNS Settings.
Select it and set it to Manual.

Now set the Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4. Once done, select OK.

Once done, head to the Network Page.

Now select Test Internet Connection. You can Start Test and check the connection speed.

3. Check Your Internet Connection

Another thing you should check is that your internet connection is stable. You can try connecting other devices to the same network to see if they work properly. You can also restart the router or modem and check if it helps. You can follow this guide to fix a bad wireless connection.

You can also open PS 5 settings.
Then head to the Network Page.
Now select Test Internet Connection.

You can Start Test and check the connection speed. You can also connect your service provider for help. You should also restart the router or modem and your PS5 console and check if that helps.

4. Use a Wired Connection

Use an Ethernet cable to connect your PS5 directly to your modem or router.

Connecting your PS5 directly to your modem or router using an Ethernet cable can provide a

more stable and faster internet connection compared to Wi-Fi.

This can be especially beneficial for online gaming, streaming, and downloading large files. So,

try that, and check if this could resolve the connection error.

5. Update The Router’s Firmware

The next thing you can do is update the router’s firmware. You can contact your internet service provider or network administrator.

Then, request to update the firmware of your router.

6. Contact Support

If the methods shown could not fix the issue, you can visit the PlayStation Support page for further assistance. Follow the guide provided by the experts to fix the issue.