“You Don’t Have Access” error arises when the players attempt to launch the game through different platforms or face conflicts between the EA app and other game launchers such as Steam or Epic Games.
In this blog post, we’ll delve into the common causes of this error and discuss the practical troubleshooting steps to ensure that your gaming sessions are uninterrupted.
Also, read: How To Fix The EA Anti-Cheat Launcher Error?
Why Does The Error Occur?
The “You Don’t Have Access” error in the EA app for Steam/Epic Games Launcher typically occurs due to a few common reasons.
Some of those are discussed below:
- Your Steam or Epic Games account might not be correctly linked with your EA account.
- If you previously played a trial version of the game, it might have expired.
- You might be signed in with the wrong account on the EA app, Steam, or Epic Games.
- Sometimes, antivirus or firewall settings can block the game or the EA app.
How To Troubleshoot The EA FC 25 EA App Error?
Here are a few ways that will help you to troubleshoot the error:
1. Restart The EA App
When you are getting the FC 25 EA App Error, first of all, restart the EA app. Sometimes this simple restart can fix minor bugs and glitches that can be responsible for such errors.
- Open the EA app, click on the three horizontal line menus, and select Exit.
- Next, also open Task Manager using the Search menu.
- Then head to the Processes tab and right-click on the EA app and select the End Task option.
2. Check Your EA Account ID
The next thing you can do is verify if you are using the correct EA account. Follow the steps for doing so:
- Log into myaccount.ea.com and check the basic information from the page that opens.
- Here, you should see your EA ID.
- Check your email account and password and launch the EA app.
- Click on the hamburger menu and open Settings.
- Then select My Account and under My Profile, select Manage.
- A browser window should open with your account settings on EA.com.
- From the About Me tab here, you should see a preview of your EA account credentials.
- If the login information seems incorrect, try to log in with the correct email ID and password and then see if this can fix the error.
3. Check Your Account Status
You might want to also check if your account is banned, if your membership is alive or not, or if your EA account is deactivated or deleted.
Check your email for any mail from EA for any account ban, lock, or suspension.
4. Launch The Game From Steam Or Epic Games
You can also try launching the game from Steam or Epic Games when you are getting an error from the EA app.
Now check if this could fix the error. If the error persists after performing this method, then go to the next solution.
5. Perform EA App Recovery
By performing the EA app recovery, you’ll be able to restore the functionality and, at the same time, enhance the overall gaming experience by ensuring that everything runs smoothly.
This is how you can perform an EA app recovery:
- Open the EA app and click on the three horizontal lines or the hamburger menu.
- Click on Help and then on App Recovery.
- Next, click on the Clear Cache button.
- Then it should restart the EA app and try to launch the game.
6. Verify The Integrity Of The Game Files
Verifying the game files should fix the problem if there are any missing or corrupted game files.
Here is how to verify the game files from Steam:
- Open the Steam Library.
- Right-click on the game and expand its Properties.
- Click on Installed Files and select Verify integrity of game files.
- Wait till the verification process is completed.
- Once the game is verified, relaunch the game and check.
7. Launch The Game From The Game Installation Folder
This is how you can launch the game from the game installation folder:
- If you are playing the game on Steam, open Steam Library.
- Right-click on the game and select Manage.
- Then click on the Browse local files option.
- This will take you to the game installation folder.
- From here, select the game.exe file and right-click on it.
- Select the Run as administrator option.
- Then double-click on the game exe and launch the game.
8. Unlink Steam And EA Accounts
The next thing you can try is unlink EA and Steam accounts and then create a new account and link that.
To do so follow the steps below:
- Go to the Connections tab of your EA Account settings.
- Click the Unlink button next to your Steam account.
- You’ll get a code to verify your identity.
- Enter the code and select Submit.
- Read the disclaimer and make sure you want to unlink, knowing all the risks above.
- Check the box for ‘I understand and wish to continue’ and click on ‘Unlink’.
- Then create a new EA account and re-link it with your Steam account.
- Then try to play the game and see if this helps.
9. Disable Firewall
Firewalls can sometimes be overprotective, interfere with the game, and cause issues.
So, disable the firewall for the time being. Since it is always recommended not to disable firewalls and antivirus as your system is vulnerable to malicious threats without them, enable them soon after.
- Type Windows Defender Firewall in the Windows Search box and select the top option.
- Click on Turn Windows Defender Firewall on or off.
- Click on the radio buttons for Turn off Windows Defender Firewall—not recommended options.
- Make sure you do this for both Private and Public Network Settings.
- Save the changes by clicking on OK.
10. Delete Activation64.dll
Deleting activation64.dll is an effective troubleshooting step that will help you resolve specific launch issues in EA FC 25.
Here’s how to do it:
- Open Steam and head to the game installation folder.
- Open the game folder, and there you should find Activation64.dll.
- Right-click on Activation64.dll and delete it.
- After deleting it, verify the game files as shown earlier.
- If you do not find the Activision64.dll, you can skip this method and move on to the next steps.
11. Use Command Prompt
Using a command prompt for troubleshooting will help to resolve access errors in EA FC 25 and will also play an important role in enhancing the performance of the EA app, in turn improving the overall gaming experience.
This is what you need to do:
- Type cmd in the Windows Search and run Command Prompt as an administrator.
- Click on Yes from the UAC prompt.
- Type ‘netsh winhttp reset proxy’ in the elevated Command Prompt window and hit Enter.
- Once you have executed the command, exit Command Prompt and restart your system.
- Launch the game.
- Now, initially, you may get an administrator access error, but later on, the game should run smoothly without the error.
12. Troubleshoot The Graphics Drivers
Troubleshooting the graphics driver significantly improves the gaming performance, and this is how you can do it:
- Right-click on the Windows Search button and choose Device Manager.
- Go to the Display Adapters section and then expand it.
- Right-click on your graphics driver.
- Select the Update Driver option.
- Click on the Search Automatically for Drivers option and follow the instructions provided onscreen to download and install the latest driver.
- If updating graphics drivers does not work, you can reinstall them.
- Expand the Display Adapters section and right-click on your graphics driver.
- Click on the Uninstall device option and follow the onscreen instructions to complete the process.
- After installation of the drivers, install them again.
- For the AMD graphics driver, install the Radeon app. Similarly, for NVIDIA graphics drivers, install and run the GeForce Experience.
- You should visit the official websites of your graphics card manufacturer to update your graphics card drivers.
- Download the latest drivers for the graphics card installed on your computer from these websites.
- Follow the on-screen instructions to complete the driver installation process.
- Once done, restart your PC. Then rerun the app to check for any updates. If any updates are available, download and install them.
13. Run The Game On A Dedicated Graphics Card
If you have multiple GPUs for your system, then make sure to use the one for gaming, as this can tackle the graphics-intensive tasks well. So, using the dedicated GPU for gaming can avoid issues while playing FC 25.
You can follow the method shown here. Check if you’re running the dedicated graphics card. There are different other ways to check that, depending on your operating system and the specific card you have.
- Open Device Manager using Windows Search.
- Expand Display Adapters.
- You should see two adapters listed here—one for your dedicated graphics card and one for your integrated graphics card.
- The dedicated graphics card will have a longer and more specific name than the integrated one.
- The dedicated graphics card may also have a higher memory size listed.
- So, make sure to run the game with a higher memory size to avoid loading or crashing issues.
14. Contact EA Support
If the methods shown in this video could not fix the EA Sports FC25 error, you can contact EA support for help.
You can get in touch with live support through the official EA help site, or you can reach out via X, formerly Twitter or Facebook, for help as well if you prefer.
Final Words
So, don’t let these access errors hold you back from enjoying an uninterrupted gaming session in EA FC 25.
Troubleshoot with confidence and let the games begin!