How To Fix PS5 Error NP-102944-0

If you encounter a PS5 error code NP-102944-0 while involved in a gaming session, you’re not alone.

This error occurs for a lot of reasons, so fixing it is crucial as it will help you get back to gaming without any interruptions.

Here, we’ll first discuss the issue’s root causes and then provide you with step-by-step solutions to help you resolve the PS5 error code NP-102944-0.

So, let us now dive into the troubleshooting methods and enjoy an uninterrupted gaming session.

What Causes The PS5 Error Code NP-102944-0?

Table of Contents

PS5 error code NP-102944-0 can be caused by a lot of reasons, and those are:

Incorrect PlayStation account credentials

Server issues
Suspended or banned PSN account
Account verification issues

Internet connection issues
Issues with system software

5 Easy Ways To Troubleshoot The PS5 Error Code NP-102944-0

Here are some of the best possible troubleshooting methods that will help you resolve the error.

1. Update Via The Internet

Ensure your PS5 is connected to the internet via Wi-Fi or a wired Ethernet connection. Slow internet connection can be another reason why you are getting PS5 errors.

Updating via the internet is one of the most effective ways to fix the error code.

You can run an Internet connection test.

To do that, follow these steps:

Navigate to PS5 settings and select Network.
Then select Test Internet Connection.

You can also connect another device to the same internet and go to speedtest.net to check the internet speed.

Now, navigate to PS5 Settings.
Go to System, then from the System Software section.
Select System Software Update and Settings.

Then select Update System Software and then select Update Using Internet.

Follow the on-screen instructions to download and install the latest update file.

2. Update Via USB Drive

You can manually update your PS5 via a USB drive if you are experiencing any connectivity issues.

To do so, here’s what you need to do:

Turn off your PS5 console by pressing and holding the power button until you hear a beep.
On a PC or Mac, create a folder named “PS5” on a USB drive that has been formatted as FAT32 or exFAT. Inside this folder, create another folder and name it “UPDATE.”

Now, download the update file save it in the “UPDATE” folder, and name it “PS5UPDATE.PUP.”
Make sure there is 1.1GB of free space.
Now, plug the USB drive with the update file into your PS5 console.

Now you need to start your PS5 in Safe Mode.

To do that, follow these steps:

Press and hold the power button, releasing it after the second beep.

Select Update System Software, then Update from USB Storage Device, and then select OK.

If your PS5 console doesn’t recognize the update file, ensure that the folder names and file names are correct.

Use uppercase letters for the folder names and file names.

3. Restart Network Equipment

If an error occurs during the update process, restart your network equipment, that is, your modem or router.

Doing this will help you refresh the connection and also clear the potential IP conflicts and will eventually help the PS5 to reconnect to the PlayStation Network properly.

To do this, unplug the modem or router for a few minutes, then plug in the device and check.

4. Restart PS5

Restart the PS5 console, and then try updating again, as it is a simple yet effective troubleshooting step that will refresh the network connections, fix software glitches, and ensure it starts in a clean state.

To restart the PS5 console, this is what you need to do:

Press the PlayStation button on your controller to open the Control Center menu.
Navigate to the power icon and select it.
Choose the Restart PS5 or a similar option.