If you’ve run into PS5 Error Code NP-103047-5 with the message “Unable to connect to the server”, you’re definitely not alone.
This network issue has caught many PlayStation 5 users off guard—usually right when you’re ready to jump into a game or access online features.
But don’t worry—whether it’s a temporary glitch or something more persistent, we’ve got the breakdown on what’s causing it and how to fix it fast. Let’s get started!
Why Does PS5 Error Code NP-103047-5 Occur?
Here are some common reasons that can trigger PS5 Error Code NP-103047-5.
- PlayStation Network outages or maintenance – If PSN servers are down or undergoing maintenance, your PS5 won’t be able to connect.
- Weak or unstable internet connection – A poor or unstable internet connection can disrupt communication between your console and PSN.
- Router or modem issues – Network hardware problems like outdated firmware or overheating can block connectivity.
- Incorrect DNS settings – Wrong or inefficient DNS settings may prevent your console from locating the PSN servers.
- Software bugs or outdated system firmware – Bugs or missing system updates can cause compatibility issues with the network
- Geo-blocking or region-based restrictions – Certain games or services may be blocked in your area, preventing access.
How to Fix PS5 Error Code NP-103047-5?
Follow this step-by-step guide to fix PS5 Error Code NP-103047-5.
1.Check PlayStation Network Status
You mostly encounter PS5 Error Code NP-103047-5 when there are issues connecting to the PlayStation Network. This may be due to server congestion. When you get such an error, check the PSN status page.
To do that, visit the PlayStation Network Status Page.
Check if PSN services are active and not undergoing maintenance. If the server is under maintenance, wait for some time till the server is up and live again. Then try again.
2. Check your Internet Connection
The next thing you should check is your internet connection.
- You can run an Internet connection test. To do that, navigate to PS5 settings.
- Select Network.
- Then select Test Internet Connection.
- You can also connect your Smartphone or PC to the same internet and go to speedtest.net to check the internet speed.
3. Restart Your Router and Modem
The next thing you can do is restart the router or modem.
- To do that, turn off your router and modem.
- Wait at least 5 minutes.
- Turn them back on now check if that could resolve the issue.
4. Choose a Wired Connection
When you encounter a PSN error, try connecting your PS5 directly to your modem or router using an Ethernet cable.
This wired connection helps establish a more stable and faster internet connection compared to Wi-Fi, which can significantly improve your online experience and may help resolve the connection issue. Give it a go and see if it makes a difference.
5. Change The DNS Settings
The next thing you can try is change the DNS settings and see if that helps.
- For that, open PS5 Settings then select Network then select Settings under Network.
- Now, select Set Up Internet Connection.
- Choose your Wi-Fi network. Then go to Options and select Advanced Settings.
- Scroll down to DNS Settings. Select it and set it to Manual.
- Now set the Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4. Once done, select OK.
- Once done, head to the Network Page.
- Now select Test Internet Connection. You can Start Test and check the connection speed.
6. Check For Updates
Next, you should ensure that the PS5 is up to date.
- To do that, navigate to PS5 Settings.
- Go to System then from the System Software section, select System Software Update and Settings.
- Then select Update System Software and then select Update using Internet.
- Follow the on-screen instructions to download and install the latest update file. Wait till you get the confirmation message. Once done, check if this could resolve the issue.
7. Use a VPN
The next thing you can do is use a free VPN like Nord VPN to change your IP address. A VPN service allows you to create a secure connection to another network over the Internet.
It enables you to mask your IP address and encrypt your internet traffic, providing both privacy and security. You can
VPNs allow you to bypass geo-blocks and access content that might be restricted in your region. However, be aware that this might violate the terms of service for some games or content.
8. Contact Support
If the methods shown could not fix the issue, you can visit the PlayStation Support page for further assistance. Follow the guide provided by the experts to fix the issue.
Wrapping Up
So, that was how to fix PS5 error NP-103047-5. Fo rany further queries, ask us in the comments section provided below and we shall revert ASAP. Stay in touch for more such tech tips and fixes.
