How to fix PS5 CE-110552-4 “Failed to read the disc”

Encountering the PS5 error code CE-110552-4, which indicates “Failed to read the disc,” can be a frustrating experience for gamers.

Whether you’re trying to play your favorite game or insert a new disc, this error can prevent you from enjoying your gaming experience.

Fortunately, this issue is not uncommon, and there are several troubleshooting methods that can help resolve the problem.

From simple fixes like cleaning the disc to more complex solutions, the following steps will guide you through the process of getting your PS5 back to full functionality.

Reasons for the PS5 Error Code CE-110552-4

Table of Contents

Here are some common reasons why you might experience PS5 Error Code CE-110552-4.

Dirty or Damaged Disc – A scratched or dirty disc can prevent your PS5 from reading it properly, triggering the CE-110552-4 error code.
Compatibility Issues – Some discs may not be fully compatible with the PS5, especially if they are not designed for this specific console generation.
Firmware or Software Glitches – Outdated or corrupted system software can interfere with the PS5’s ability to read discs correctly.

Faulty Blu-ray Drive – A malfunction in the PS5’s Blu-ray drive can prevent it from reading any discs, triggering the error code.
Improperly Inserted Disc – If the disc is not inserted properly, or if there is any obstruction in the drive, the PS5 may fail to recognize the disc and show the error code.
System Overheating – In some cases, excessive heat buildup within the PS5 can cause hardware performance issues, which may affect the disc reading process and result in this error.

How to Fix PS5 Error Code CE-110552-4

Follow the methods given below to fix PS5 Error Code CE-110552-4.

1. Verify the Game’s Compatibility

When you get PS5 CE-110552-4 “Failed to read the disc” error, confirm that the game you are trying to play is compatible with the PS5.

You can find this information on the game’s official website. Most of the PS4 games are playable on PS5. However, the PS5 can’t read PS3 or older game discs or in-game bugs and errors.

You can look for compatibility information on the game’s page. Search for any notes or tags indicating the game works with the PS5.

2. Check Other Discs

The next thing you should make sure is that the disc is inserted correctly. Try flipping it around and inserting it the other way if it doesn’t work the first time.

If that does not work, you can try playing other discs on your PS5.

So, first, eject the disc you were trying to play.

Then insert some other disc and try to play the content. If your PS5 is standing upright, try placing the disc horizontally or vice versa, then insert the disc again.

If the new disc plays well, the issue might be with the specific disc you’re trying to play.

3. Clean the Disc

The next thing you can do is clean the disc.

You can use a soft, clean cloth to gently wipe the disc. Avoid using harsh chemicals or rough materials that could scratch it.

4. Check for Physical Damage

Next, you should check that the disc is not damaged.

So, inspect the disc for any visible scratches or damage. If the disc is damaged, it might need to be replaced.

5. Restart Your PS5

Sometimes, a simple restart can resolve the issue.

Turn off your PS5 completely, wait a few seconds, and then turn it back on before trying the disc again.

6. Update System Software

Next, ensure your PS5 system software is up to date.

To update the system, navigate to PS5 Settings.
Go to System then from the System Software section, select System Software Update and Settings.

Then select Update System Software and then select Update using Internet.

Follow the on-screen instructions to download and install the latest update file. Wait till you get the confirmation message. Once done, check if this could resolve the issue.

7. Update The Content

If you can see the game content on the home page but cannot play it, then try to update the game.

To do that, highlight the game.

Press the Options button.
Select Check for Update to ensure the game is updated to the latest version. If this method does not work for you, then go to the next method.

8. Restore Licenses

To restore licenses on PS5 console, follow these steps:

Navigate to PS5 Settings.
Then select Users and Accounts.

Next, select Other.
Then select Restore Licenses. Select the licenses that you want to restore.

9. Contact Support

If the methods shown could not fix the issue, you can visit the PlayStation Support page for further assistance. Follow the instructions provided by the experts to fix the issue.