How To Fix NW-102307-3 Error On PS5

The NW-102307-3 error code on PS5 is a network connectivity error that appears when there’s any issue while connecting to the PlayStation Network (PSN).

This error prevents the users from playing online games, accessing the PlayStation Store, or even signing in to their PSN account.

This comprehensive guide is all about dealing with the NW-102307-3 error code on PS5 and resolving it with the troubleshooting steps that are discussed here in detail.

What Causes The NW-102307-3 Error Code?

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The common causes of the NW-102307-3 error code on PS5 are discussed below:

Unstable internet connection – Slow internet connections, or intermittent disruptions, can affect your PS5’s ability to connect properly.

Network congestion issues – Too many devices connected to the same network can cause slow speeds and connection drops, leading to errors.
Router or modem conflicts with PS5 – Certain router settings or outdated firmware may prevent your PS5 from connecting to the internet smoothly.
Outdated system software – Failing to update your PS5’s system software can cause compatibility issues with the network, triggering error codes.

PSN server issues – If PlayStation Network servers are down or experiencing problems, your console may not be able to authenticate or connect to the network.
Blocked ports or firewall restrictions – A firewall or security software on your router could block essential ports, preventing the PS5 from accessing online services

NW-102307-3 On PS5 [Fixed]

To fix the NW-102307-3 error on your PS5, you need to follow these troubleshooting steps diligently and then fix the issue.

Here are a few of those:

1. Restart Your PlayStation5 Console

When you get the NW-102307-3 error (a communication error has occurred while connecting to the PlayStation Network error) message, the first thing you can do is restart your PS5 console.

Restarting will clear the glitches, refresh the entire system alongside the network connection, and help restore a proper connection.

For restarting, press the PS button on your controller to open the control center and select Power.

Then, choose Restart PS5 or a similar option. Once the device restarts, check if this could resolve the issue.

2. Use A Wired Connection

Ensure you’re using an Ethernet cable for connecting your PS5 directly to your modem or router, as it will provide a more stable and faster internet connection compared to Wi-Fi.

By using a wired connection, you’ll be able to reduce network interference and signal drops and will also be able to provide a direct and uninterrupted connection to your router.

This can be especially beneficial for online gaming, streaming, and downloading large files. So, try that and check if this could resolve the connection error.

3. Forget The Network

The next thing you can do is forget the Network, as this can fix temporary connectivity issues on a few occasions by forcing a fresh reconnection.

It will also remove the bad settings, reset the connection, and help to re-establish a stronger and more stable link with your router.

For that, follow the steps discussed below:

Open PS5 Settings, then select Network.
Next, select Settings under Network.

Now, select the Set Up Internet Connection.

Select the network you are connected to. Then select the Forget option.

Then wait for a few minutes, then connect it again. You will need to enter your network password again to reconnect.

4. Check The Placement Of The Device

To ensure optimal performance and connectivity for your PS5, it’s crucial to pay attention to the placement of the device.

Therefore, position your PS5 as close to your router as possible, since this is known to minimize the distance the signal has to travel and can significantly reduce potential connection issues.

Make sure to remove any obstacles that might be obstructing the line of sight between your PS5 and the router, as physical barriers such as walls, furniture, or other electronic devices can interfere with the signal strength and cause connectivity problems.

So, strategically place your PS5 and clear the obstructions to enhance the overall gaming experience by maintaining a strong and stable connection.

5. Restart Your Router And Modem

Restart the router or modem to resolve the NW-102307-3 error, as restarting is known to clear the potential network issues by eliminating the minor network bugs.

To do that, turn off your router and modem and wait at least 5 minutes.

Turn them back on now and check if that could resolve the issue.

6. Update Router Firmware

Updating the router firmware will improve the performance of the router along with the security and stability. Outdated firmware affects your PS5’s ability to communicate with the PlayStation Network (PSN).

Contact your internet service provider or network administrator.

Request to update the firmware of your router. If you are using a TP link router and it is not working then fix the issue and then proceed with the next methods.

7. Change The DNS Settings

Changing DNS settings will help resolve the NW-102307-3 error and will improve how your PS5 connects to the PlayStation Network (PSN).

After changing the DNS, check if the issue persists, and here’s how you can do it:

Open PS5 settings, then select Network.
Then select Settings under Network.

Now select Set Up Internet Connection.

Choose your Wi-Fi network. Then go to Options and select Advanced Settings.

Scroll down to DNS Settings. Select it and set it to Manual.
Now set the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4. Once done, select OK.

Once done, head to the Network Page.
Now select Test Internet Connection. You can start the test and check the connection speed.

8. Ensure Firewall Is Not Blocking The PSN Connection

Make sure your router’s firewall or security settings aren’t blocking the connection, as some routers have high-security settings that block online gaming connections.

To check and adjust your firewall settings, go through the steps that are discussed below:

Access your router settings and log in to your router’s control panel using your web browser.

Find the section related to firewall rules or port forwarding.

Verify that the following PlayStation Network ports are listed as open and allowed:

TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479
Adjust firewall rules if necessary: If any of the required ports are blocked, add a new rule to allow traffic on those ports.
You can contact your service provider for help.

9. Contact Support

If you haven’t fixed the issue till now, you can visit the PlayStation Support page for further assistance. Follow the guide provided by the experts to fix the issue.