A stable internet connection is crucial for a seamless gaming experience on your PS5, whether you’re playing online, downloading games, or streaming content.
However, connectivity issues can sometimes lead to lag, disconnections, or even initialization errors. If you’re facing network problems, don’t worry—there are several troubleshooting steps you can take to fix them.
In this guide, we’ll walk you through eight effective methods to resolve PS5 connectivity issues, from adjusting DNS settings and updating router firmware to optimizing device placement. Follow these steps to ensure a smooth and uninterrupted gaming experience.
Reasons for PS5 Connectivity Issues
- Weak or Unstable Internet Connection – A poor Wi-Fi signal or slow internet speed can cause frequent disconnections and lag.
- Incorrect DNS Settings – Using default or incorrect DNS settings may lead to connection failures and slow loading times.
- Outdated Router Firmware – An old or outdated router firmware can result in compatibility issues and unstable connectivity.
- Network Congestion – Too many devices connected to the same network can reduce bandwidth and affect PS5 performance.
- Physical Obstructions – Walls, furniture, and electronic interference can weaken Wi-Fi signals and cause connection drops.
- ISP Issues – Problems with your internet service provider (ISP), such as maintenance or network outages, can disrupt connectivity.
- PS5 Software Glitches – Bugs or outdated system software may cause network instability and connection errors.
- Incorrect Network Configuration – Misconfigured settings, such as using the wrong Wi-Fi frequency (2.4GHz instead of 5GHz), can affect performance.
Ways To Fix Network Errors and Dropped Connections on PS5
Follow the step-by-step guide to fix network errors and dropped connections on PS5.
1. Check PlayStation Network Status
When you are getting network errors and dropped connection issues on PS5, check the PSN status. If the PSN server is down, then also you can get such errors.
To do that, visit the PlayStation Network Status Page.
Confirm if the PSN services are active and not undergoing maintenance. If the server is under maintenance, wait for some time till the server is up and live again.
2. Restart the PlayStation 5
The next thing you can do is restart the PS5 console.
Sometimes a fresh restart can fix minor bugs and errors that might be responsible for the connectivity issues.
- To do that, press the PlayStation button.
- Go to the Power option.
- Select Restart PS 5. Wait till your system fully restarts.
3. Restart Router and Modem
The next thing you should do is check that your router is working. You can restart the Router or modem. To do that, follow these steps:
- Unplug your router and modem.
- Wait for few minutes.
- Then plug them back in.
- Allow the devices to fully restart.
4. Try a Wired Connection
If possible, connect your PlayStation 5 to your router using an Ethernet cable.
Wired connections provide a more stable and reliable connection compared to Wi-Fi. This is because Ethernet cables are less susceptible to interference from other devices and obstacles, such as walls and furniture.
Additionally, Ethernet connections generally offer faster and more consistent speeds.
5. Change The DNS Settings on your PS5
The next thing you can do is change the DNS settings.
- To do that, open PS 5 Settings then head to Network. Then select Settings under Network.
- Now, select Set Up Internet Connection.
- Choose your Wi-Fi network. Then go to Options and select Advanced Settings.
- Scroll down to DNS Settings.
- Select it and set it to Manual.
- Now set the Primary DNS to 8.8.8.8. and then set the Secondary DNS to 8.8.4.4. Once done, select OK to save the changes.
- Once done, head to the Network Page again.
- Now you can run an internet connection test. So, select Test Internet Connection. Start Test and check the connection speed.
6. Check for Router Firmware Updates
The next thing you can do is contact your service provider and ask for a router firmware update. Due to outdated router firmware you can have connectivity issues. So, contact the service provider to update the firmware and see if that helps.
7. Forget The Network
The next thing you can do is forget the Network and re-add it.
Sometimes this can fix temporary connectivity issues.
- For that, open PS 5 Settings then select Network then select Settings under Network.
- Now, select the Set Up Internet Connection.
- Select the network you are connected to. Then select the Forget option.
- Then wait for few minutes then connect it again. You will need to enter your network password again to reconnect.
8. Check The Placement of the Device
To ensure your PS5 performs at its best and maintains a strong connection, it’s essential to consider its placement.
So, place your PS5 as near to your router as possible. This minimizes the signal travel distance, reducing potential connection issues.
Eliminate obstacles between your PS5 and the router. Remove physical barriers like walls, furniture, or other electronic devices that might interfere with signal strength and cause connectivity problems.
By positioning your PS5 properly and removing obstructions, you’ll enhance your overall experience with a stable and robust connection.
Wrapping Up
We hope these solutions helped you resolve your PS5 connectivity issues and improve your gaming experience. If you have any questions or additional tips, feel free to share them in the comments section below. Stay connected with us for more troubleshooting guides and gaming tips.
