Encountering the error code CE-105638-3, which says “Content Activation Failed,” can be frustrating for PS5 users, especially when trying to access digital content.
These types of PS5 errors typically arises when there’s an issue with verifying your license or authenticating access to purchased content.
It can occur when launching a game or when trying to access content you’ve downloaded from the PlayStation Store. Fortunately, this issue can be resolved through a series of troubleshooting steps, which will be outlined below.
Reasons for the CE-105638-3 Error
Several factors may trigger the CE-105638-3 error. Some of the common causes include:
- License Verification Issues – The PS5 may struggle to verify your purchase or content license, leading to activation failures.
- Internet Connectivity Problems – A poor or slow connection can disrupt communication with the PlayStation Network (PSN) servers, causing activation issues.
- Console Settings – Specific console settings related to offline play and content sharing might be misconfigured.
- Outdated System Software – If your PS5 is running an outdated version of the system software, it could cause issues with accessing content.
- Corrupted Game Data or Cache – Corrupted game files or the PS5 cache may also prevent the activation of digital content.
Fix PS5 Error Code CE-105638-3
With that in mind, let’s explore the potential solutions to resolve the CE-105638-3 error.
1. Restart the Console
You mostly get error CE-105638-3 on PS5 when there is a problem verifying your license to access digital content. When you are getting such an error, first restart the game and the console.
Sometimes, a simple restart can resolve connectivity issues.
- So, exit the game, then press the PS button on your controller to open the control center.
- Select Power.
- Choose the Restart PS5 option. Once the device restarts, launch the game and check if this could resolve the issue.
2. Verify the Game’s Compatibility
The next thing you should do is, confirm that the game you intend to play is compatible with PS5.
Check the game’s official website or the PlayStation Store for this information. Game developers usually list system requirements and compatibility details on their websites. Look for any notes or tags that show the game works with the PS5.
3. Check Your Internet Connection
The next thing you can do is check the internet connection. You can try connecting other devices to the same network to see if they work properly. You can also open PS 5 settings.
- Then head to the Network Page.
- Now select Test Internet Connection.
- You can Start Test and check the connection speed. You can also connect your service provider
- for help.
4. Check The Placement of the Device
For better performance and connectivity for your PS5, you should place the device properly.
Place the PS5 as close to your router as possible. This should minimize the distance the signal has to travel and can significantly reduce potential connection issues.
Additionally, it’s important to remove any obstacles that might be obstructing the line of sight between your PS5 and the router.
Physical barriers such as walls, furniture, or other electronic devices can interfere with the signal strength and cause connectivity problems.
5. Restart the Router or Modem
The next thing you can do is restart the router or modem.
- To do that, turn off your router and modem.
- Wait for few minutes.
- Turn them back on now check if that could resolve the issue.
6. Enable Console Sharing and Offline Play
Next, enable the Console Sharing and Offline play option.
- To do so, go to Settings then select Users and Accounts then Other.
- Now select Console Sharing and Offline Play and Enable Console Sharing and Offline Play settings.
7. Restore Licenses
The next thing you can do is restore licenses.
- To do that, open PS5 Settings.
- Then select Users and Accounts then select Other.
- Next, select Restore Licences. Once done, the issue should be resolved.
8. Check for Updates
Make sure your PS5 is running the latest system software update.
- Go to System then from the System Software section.
- Select System Software Update and Settings.
- Then select Update System Software and then select Update using Internet.
- Follow the on-screen instructions to download and install the latest update file.
9. Contact Support
If the methods shown could not fix the issue, you can visit the PlayStation Support page for further assistance. Follow the guide provided by the experts to fix the issue.
Wrapping Up
So, that was how to fix fix error code CE-105638-3. For any further queries, ask us in the comments section below. We always look forward hearing back from you.