The social login failure error generally occurs when you are trying to log in through any social media account or any other platform that is linked to your EA account.
This error can easily be fixed with a few troubleshooting solutions that will help you get back your gaming experience without any hitch.
So, let us now dive deep into the solutions that will help you to resolve this pesky error.
Also, read: How To Fix The FC 25 Controller Continuous Bug On PC?
EA Sports FC “connect_error_social_login_failure” Error [Fixed]
Below are the troubleshooting steps that will help you fix the connect_error_social_login_failure error:
1. Check Your EA Account ID
When you get the connect_error_social_login_failure error, this means your Steam account is linked to an already existing EA account.
So, verify if you are using the correct EA account.
To verify this, you can log into myaccount.ea.com and check the basic information. If you do not see your Gamertag listed there, that means you’re logging with the incorrect EA Account. So, try to log in with the correct email id and password and see if you can fix the error.
2. Close And Re-launch The EA App
Closing the EA app and re-launching it again will fix the error. This simple step is sometimes known to fix minor bugs and glitches that can be responsible for the error.
- Open Task Manager using Windows Search.
- Go to the Processes tab and search for the EA app.
- Right-click on the processes related to the EA app and select the End Task option to end the processes completely.
- Run the EA app again and see if the error persists.
3. Check Your Internet Connection
When getting a social login failure error in FC25, check if you have a stable internet connection. This is important as you cannot play the game properly without a stable internet connection.
You can check the internet speed from speedtest.net. So, restart the router or the modem to fix the issue primarily.
Turn off the router or modem and disconnect it from the power source. Allow a few minutes before reconnecting everything. Now turn on the router or modem and check if this has fixed the problem.
4. Check The EA Server Status
Sometimes, due to a server outage, you can get the login failure error.
So, check the game server status here and see if there is any problem or if the server is under maintenance.
If there is any issue on the server side, then wait till the server becomes up and live again.
5. Launch The Game From Steam Or Epic Games
You can also try launching FC from Steam or Epic Games when you are getting an error from the EA app.
If this does not fix the problem, then try the next solution.
6. Launch FC 25 From The Game Installation Folder
Another thing that will help you deal with this error is to launch FC 25 from the game installation folder.
Here’s how to do it:
- If you are playing the game on Steam, open Steam Library.
- Right-click on the game and select Manage.
- Then click on the browse local files option.
- This will take you to the game installation folder.
- From here, select the game.exe file and right-click on it.
- Select the run as administrator option. Then double-click on the game.exe and launch the game.
7. Log Out And Log In Again
Logging out of your EA account and then logging in again is another way to deal with this error.
- To do that, click on your profile icon at the top right corner of the EA app home page.
- Select the Log out option.
- Then wait for some time and log in with your account credentials.
- Launch the game and check now.
8. Unlink Steam And EA Accounts
The next thing you can try is unlink EA and Steam accounts and then create a new account and link that.
- To do so, go to the Connections tab of your EA Account settings.
- Click the Unlink button next to your Steam account.
- You’ll get a code to verify your identity. Enter the code and select Submit.
- Read the disclaimer and make sure you want to unlink, knowing all the risks above.
- Check the box for ‘I understand and wish to continue’.
- Click on ‘Unlink’.
- Then create a new EA account and re-link it with your Steam account.
- Then try to play the game and see if this helps.
9. Run The Game With Administrative Privileges
Running the game with administrative privileges at times is known to fix the social login failure, and here’s how it can be done:
- Go to the game installation folder. Right-click on the game exe and open its Properties.
- Go to the Compatibility tab.
- Check the box for Run this program as an administrator.
- Click on Apply and then OK to save the changes.
10. Perform EA App Recovery
To perform EA App recovery, follow these easy steps that are discussed below:
- Open the EA app and click on the three horizontal line menus.
- Click on Help. Then click on App Recovery.
- Next, click on the Clear Cache button.
- Then it should restart the EA app and try to launch the game.
11. Verify The Game Files
Verifying the game files should fix the problem if there are any missing or corrupted game files.
Here we are showing the process for verifying the game files from Steam. You can also verify the game files from Epic Games.
- Open the Steam Library.
- Right-click on the game and expand its Properties.
- Click on Installed Files and select the Verify integrity of game files option.
- Once the game is verified, launch the game and check
12. Clear the EA App Cache
The corrupted cache can create problems and cause these types of errors. So, you should also clear the EA app cache and reconfigure it.
But before doing it, close the EA app from the Task Manager.
- To do that, open Task Manager using Windows Search.
- Go to the Processes tab and look for all the processes related to the EA app.
- Right-click on each process and select the End Task option.
- Press Windows + R to launch the Run utility.
- Type %localappdata% in the Run command box and press Enter.
- Delete the EADesktop and Electronic Arts folders from the local folder.
13. Repair, Update, or Reinstall Anti-Cheat
The next thing you can do is repair, update, or reinstall anti-cheat. Here is how you can do it:
- To do this, go to the installation location for FC 25.
- Open the folder, and then open the Installer folder.
- Locate the EAAntiCheat folder and open it.
- Double-click on the EA AntiCheat Installer. Now, select the game.
- Click on the Repair option. Then click on OK.
- Next, go to the game installation location and select the folder.
- Then click on the select folder option.
- This will repair the AntiCheat.
- Next, click on Update so that you can make sure everything is up to date.
- You can also select the Uninstall option to uninstall the antivirus completely.
- Next, select the game from the drop-down menu and click on the Install button to install the Anti-cheat.
- It will also get reinstalled when you try to run the game next time.
14. Update the Network Drivers
Outdated drivers can lead to connectivity issues while playing games. So, you can update the network drivers and see if this can fix the issue.
- To do so, open Device Manager using Windows Search.
- Head to the Network Adapters section and expand it.
- Right-click on your network adapter and select the Update Driver option.
- Choose Search automatically for the driver’s option.
- Follow the onscreen instructions to finish the process.
15. Change DNS
Changing DNS can also fix the social login failure so here are the steps to change DNS:
- Type Control Panel in the Windows Search box and choose the first option.
- Next, set the View By option to small or large icons.
- Select Network and Sharing Center.
- Now, select your internet connection next to Connections.
- Then open its Properties.
- Or you can select Change adapter settings. Then right-click on your internet connection and select its Properties.
- Search for Internet Protocol Version 4, right-click on it, and open its Properties.
- Set the preferred DNS server address to 8.8.8.8 and the alternate DNS server address to 8.8.4.4. Click on OK and save the changes.
- You can also switch to the Cloudflare DNS server. For that, set the preferred DNS server address to 1.1.1.1 and the alternate DNS server address to 1.0.0.1.
- To save the changes, click on OK.
- Once done, restart your PC. Once the PC restarts, re-launch the game and see if the issue is fixed.
16. Close Background Applications
You should also close the bandwidth-intensive programs like streaming or downloading while playing games.
- To do so, right-click on the Windows Start button and select Task Manager.
- Go to the Processes tab and right-click on the processes you want to close.
- Select the End Task option.
- Repeat the same for each task you want to kill. Then exit the window.
17. Contact EA Support for Help
If none of the above mentioned methods could fix the issue then you can reach out to EA support for help.
You can get in touch with live support through the official EA help site for help.
Final Words
Remember, dealing with this error isn’t a major setup, as with the right troubleshooting steps it can easily be resolved.
So, tackle the error and enjoy the seamless gameplay that game has to offer.