Are you getting a “Game files download error” in Honkai Star Rail?
Here are the straightforward steps for fixing the downloading issue in Honkai Star Rail.
So, let’s dive in!
Also read: How To Fix ” Game Files Verification Error” In Honkai: Star Rail
What Is A Game Files Download Error In Honkai Rail Star Rail?
A game file download error in Honkai Star Rail occurs when the game encounters issues while downloading or updating essential game files.
It usually occurs when the user attempts to install a game file for the first time, download game updates, or retrieve additional content.
The whole thing results in incomplete downloads, corrupted files, or interruptions.
Resolving these errors generally involves troubleshooting steps to identify and address the root cause and ensure the game files can be downloaded and installed correctly.
What Causes The Game Files Download Error In Honkai Star Rail?
Several factors can contribute to this particular download error, and those are:
- Unstable Internet Connection
- Server Issues
- Insufficient Storage Space On The Device
- Firewall Or Antivirus Software Interference
- Technical Glitches Within The Game
How To Fix The Game Files Download Error In Honkai Star Rail?
To fix this pesky download error in Honkai Star Rail, try the following troubleshooting steps that are discussed below.
1) Force Close And Restart The Game
Force closing the game will close all the running processes and clear the temporary data stored in the game’s cache.
This will help resolve any conflicts that are likely causing the download error.
In this method, you need to force close the game from the Task Manager and restart it.
This is how you can do it:
- First, right-click on the Taskbar and then select “Task Manager.”
- Search for Honkai Star Rail and other related processes.
- Right-click on them & select the “End Task” option.
- It is important to relaunch the game after force-closing it and then make an attempt to download the game files again.
- If the download error persists, then you need to change the DNS address and see whether it solves the problem.
It has been observed that, at times restarting the game as well as the device has solved certain issues.
So, close Honkai Rail Star completely and then restart the game.
Also, consider restarting your device to clear any temporary glitches or conflicts.
2) Make Sure The Internet Connection Is Stable
Ensure that you have a stable & reliable internet connection.
For this, you can check the speed of the internet from the speedtest.net website.
Try resetting your Wi-Fi or connecting it to a different network to check if it provides you with a stronger and more stable connection.
3) Check Server Status
If the game servers are down or are under maintenance, then it is likely the cause of the download error.
You can check the server status from Honkai Star Rail’s Twitter account or the Discord server.
If there is any problem on the server side, wait for some time and recheck.
Once the server is live and up again, try to download your game content. If you again get the same error, then check your disk space.
4) Ensure You Have Enough Disk Space
Scarcity of storage can also cause download errors in Honkai Star Rail.
So, remove any unnecessary files or programs installed on your device and make sure to clean up some disk space.
After cleaning the unnecessary files and software, try to download the game content. If you again get a download error, reset the network settings.
5) Reset Network Settings
Resetting the network settings will help in fixing the various network-related issues that are interfering with the game’s download process.
The accurate process for resetting the network varies depending on the device & the operating system of the user.
Here, I have discussed the general steps to reset the network settings and flush DNS:
- Type “cmd” in the Search box & run Command Prompt as an administrator.
- Type the following line of commands in the elevated Command Prompt window & press Enter after each command:
“ipconfig /flushdns”
“ipconfig /release”
“ipconfig /renew”
“netsh int ip reset”
“netsh winsock reset”
- After you are done with the reset process, reconnect to your Wi-Fi or mobile network.
- Then launch Honkai Star Rail and attempt to download the game files again.
6) Change The DNS Address
By changing the DNS address, you can easily switch to a different DNS server, providing you with more stable and reliable connections and reducing the chance of download errors.
Follow the methods for changing the DNS address:
- Open the Run utility by pressing the Windows + R keys and typing “ncpa.cpl”.
- Press the Enter key. This will open the Network Connections window.
- Then right-click on Network adapter & select “Properties.”
- Now, select the Internet protocol version 4 and select “Properties.”
- Set the preferred DNS Server Address to 8.8.8.8 and the Alternate DNS Server Address to 8.8.4.4
- Click on OK to save the changes.
- Once you have completed the above steps, relaunch Honkai Star Rail and attempt to download the game files again. If you again get the same error, disable Firewall.
7) Disable Firewall Or Antivirus
Firewall and antivirus can also interfere with Honkai: Star Rail and prevent downloading. So, you can disable antivirus and firewall temporarily.
It is always recommended to keep Firewall and antivirus enabled, so make sure to turn them on soon after.
Here is how you can disable Windows Defender Firewall:
- Type Windows Defender Firewall in the Windows Search box & choose the first result.
- Click on Turn Windows Defender Firewall on or off.
- Disable Windows Defender Firewall for both the Private & Public network settings.
- Click on OK. If you have any other antivirus program, disable that too before downloading the game files or updates.
Frequently Asked Questions(FAQs)
- Will I Lose My Progress If I Reinstall The Game To Fix The Download Error?
Reinstalling the game will likely remove the existing game files from your device.
But if your progress is linked to any account or cloud save feature, then you will be able to retrieve the progress after reinstalling the game after logging back into your account.
- How Long Does It Take To Usually Fix A Game File Download Error?
It entirely depends upon the cause of the issue and also the troubleshooting steps taken.
In some cases, it can be resolved quickly and can involve additional support from the game’s developers.
- How Can I Improve My Internet Connection For Smoother Game File Downloads?
To improve your internet connection for smoother game file downloads, you can use a wired connection instead of Wi-Fi.
You can also move the router closer and restart your modem or router to refresh the connection.
Wrap Up
So, that was how you could fix the game files download error in Honkai Star Rail.
If you encounter any other technical issues related to this game, please ask us in the comment section below.