Starting with Windows 8, Microsoft took a cloud-based approach with Windows and started optimizing it for mobile devices as well. Although Windows 8 was a disaster at best, certain improvements were made with Windows 10, which features a solid integration for touch screen devices. The experience may not be perfect, but taking some time getting used to it, the experience isn’t bad at all.
Many users disabled touch input when Windows was first launched citing hardware troubles and a terrible experience. However, later when they went to enable the driver, they found the HID-compliant touch screen missing from their devices. Here I shall discuss how you can solve this error easily.
How To Solve HID-Compliant Touch Screen Missing Driver Issue?
HID is an acronym for Human interface devices, and is used collectively for all the devices that are used to interact with your computer. The drivers are usually manageable through the Device Manager, various actions like updating, rolling back, and uninstalling the drivers can be executed from here.
However, many users have reported that when trying to access the HID-compliant touch screen driver from Device manager, the driver is missing and the device is not listed under HID settings. This can be attributed to many factors, but it is possible that some recent change you made to your device uninstalled and deleted the driver from your device.
Here I shall discuss how you can reinstall the HID-compliant touch screen device using some easy methods.
Solution 1: Enable Hidden Devices
If you disabled the touch screen input for your device, there is a chance that Windows decided to hide the touch screen. Firstly, make sure that the device is not hidden from the device manager. It is actually a very easy action to perform, and you can do so from within the device manager itself by following these steps:
- Open a Run dialog by pressing Win + R.
- Type devmgmt.msc and press Enter to launch the device manager.
- Navigate to the View tab and click on it.
- From the drop-down menu, select Show hidden devices.
- Under the Action tab, click the Scan for hardware changes option.
- Now head on to Human Interface devices and expand it by clicking on the arrow next to it.
You should be able to see your HID compliant touch screen input here. Now you can operate on it without any issues.
Solution 2: Reinstall HID Compliant Touch Screen Driver
There is always a possibility that the driver was never installed, or it was deleted when you disabled it. The device cannot be enabled again unless you install the drivers again.
In Windows 10, the driver updates are handled by Windows Updates itself. So, update your Windows device to the latest build and check if the appropriate drivers are installed.
If updating your Windows did not help you, you might try to download the appropriate drivers from the manufacturer’s website. You will find the ‘touch firmware update tool’ for Windows 10 in the ‘Downloads’ page of major hardware manufacturers’ website.
Once you download the tool, you can either directly run it, or select Update drivers from the Device manager.
Solution 3: Remove Unwanted Drivers
Windows will store the drivers of the hardware that you do not use any more. This is done so that you do not have to install the drivers again the nxt time you plug in your device. These extra devices are called ghost devices, and can sometimes cause compatibility issues or interfere with your other devices.
- Open an elevated command prompt. To do so, open a Run window by pressing Win + R, type cmd and press Ctrl + Shift + Enter to launch Command Prompt with administrative privileges.
- Type the following command and press Enter to enable the viewing of hidden devices to appear in the Device manager:
- Next, in a Run window type devmgmt.msc and press Enter to launch the Device Manager.
- Inside the Device Manager, from the View menu, select Show Hidden Devices.
This will show you the list of devices, drivers and services, which were not installed or uninstalled properly. You can find your offending device, right-click, and choose to uninstall to remove it from the system completely.
Microsoft has made a lot of efforts to make Windows more touch friendly. If you too were facing the HID-compliant touch screen missing driver error, now you how to reinstall the driver by following the steps provided above. Do tell us in the comments if you successfully solved the issue, and to discuss further the same.