In Windows, users may face this error, “Installation failed. The Google Chrome installer failed to start” error when they try to install Chrome. Users can resolve this error by following this guide.
Google Chrome is undoubtedly the most used web browser out there. It is popular among users because of its speed and reliability. It is designed to load quicker than other browsers and efficiently. It is also safer against malware and phishing attacks due to Google’s native virus and malicious application checker tool and its regular security updates.
However, since its launch to the market in 2008, many users have complained about the installation errors that accompany this browser. Here I will show you how to solve “installation failed. The Google Chrome installer failed to start.”
How To Solve Google Chrome Installation Failed?
Here I will show you four methods on how to resolve ‘Google Chrome installation failed’ error.
FIX 1 (Clean Registry Items)
It is plausible that you may be facing this error when (re)installing Chrome if there are some broken registry items. These residual files often cause problems by blocking the connection to servers and preventing access to certain installation files.
You can use a third-party app like CCleaner (download here) that is known for its powerful registry cleaning capabilities.
Alternatively, you can manually clean the registry files that may be causing the error. Follow these steps to delete the registry files that may be causing the issues:
- Open Registry Editor from the Run Type regedit and press Enter to open Registry Editor.
- Navigate to the following keys according to your OS version:
For 32-bit Windows PC: HKEY_LOCAL_MACHINE\SOFTWARE\Google\Update\Clients
For 64-bit Windows PC: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Update\Clients
3. Expand the Clients key.
4. Right click on the {430FD4D0-B729-4F61-AA34-91526481799D} Select Delete.
5. Navigate to the following key:
HKEY_CURRENT_USER\Software\Google\Update\ClientState
6. Expand the Clients key and delete the following sub-key if it exists:
{430FD4D0-B729-4F61-AA34-91526481799D}
Now retry the Chrome installation by running the installer again. Your installation should run fine.
If this does not solve your issue, you can try deleting the update directories.
FIX 2 (Delete Update Directories)
Some users have reported in forums that GoogleUpdate.exe can cause this installation error.
You can resolve this error by following these steps:
- Open the Run dialogue by pressing the Win + R
- Type the following command and press Enter to go to Google’s AppData folder:
- %LOCALAPPDATA%\Google\
- Locate the Update directory if it exists. Delete this directory if you see it.
Retry your Chrome installation after you have deleted the Update directory.
Note: If the Update directory does not exist on your PC, you can skip this solution. don’t panic as there is nothing wrong with your AppData folder.
FIX 3 (Microsoft Troubleshooter)
Windows 10 is filled with bugs. Microsoft acknowledges these bugs and has rolled a troubleshooter that is dedicated to fox the problems that block programs from being installed or removed.
You can download the troubleshooter from here: Download
Upon downloading using the link provided above, you can run the diagnostic test by following the on-screen instructions.
- In the troubleshooter, click on Next in the first dialogue box that appears.
2. Click on Installing under the “Are you having a problem installing or uninstalling a program?”
3. In the list of programs that appear, locate Google Chrome.
If a program isn’t listed in the list of programs, you will be asked for the product code of the app, which is available in the property table of the MSI file of the app.
4. Click on Next after you have selected Chrome.
A list of solved errors will be shown to you after the troubleshooter has finished its scan.
FIX 4 (Start BITS)
The Background Intelligent Transfer Service is a system service dedicated to facilitating the asynchronous prioritized and throttled transfer of files between machines using idle network bandwidth.
To install any application over the internet, this service must be running in the background. To check if the service is running,
- Open Run dialogue by pressing Win + R.
- Type msc to open the list of services running on your system.
3. Locate Background Intelligent Transfer Service.
4. Check under the Status column is the service is running or stopped.
5. Check under the Startuptype column to confirm if it is running at startup.
6. If it is not set to start at startup, right-click on the service and click on Properties. Change the startup type to Automatic and check if the Service status is in Running.
Once you start the BITS service, you should be able to install Google Chrome normally.
Conclusion
GoogleChrome is one of the most popular browsers in the market, and its installation errors can be off-putting. But now you know how to solve “Google Chrome installation failed” error using the 4 methods given below. Did you find these methods helpful? Let us know which method helped you by telling us in the comment section below.
Larson says
Thanks for posting this helpful article. After following the methods, resolved the issue.