If you notice your game save is corrupted or missing when you turn on your PS5, then it can happen due to various reasons.
So, it is essential to back up all your saves before they become corrupted or unreadable by the console.
Therefore, to prevent future data corruption and to safeguard all your progress, here we have discussed some effective troubleshooting steps that will help you get back into the game as early as possible.
Quick And Easy Ways To Troubleshoot Game Saves Corrupted Or Lost On PS5
Here are some of the ways that will act as a preventive measure and ensure your PS5 game saves remain safe and secure.
1. Restart PlayStation5
If the game saves are corrupted or lost on your PS5, first, restart your device, as restarting is known to fix minor issues. It will then refresh the entire system and resolve the minor software glitches or in-game bugs that may be causing the issue.
Additionally, it will refresh the cache and clear the temporary system errors that may be preventing it from loading properly.
So, all you need to do is press the PS button on your controller to open the control center.
Select Power and choose Restart PS5 or a similar option.
Once the device restarts, check if this could resolve the issue.
2. Update System Software
Updating the system software is an important step, as it contains the latest bug fixes, stability improvements, and also compatibility updates.
So, here’s how you can update the system software:
- Navigate to PS5 Settings.
- Go to System, then from the System Software section.
- Select System Software Update and Settings.
- Then select Update System Software and then select Update Using Internet.
- Follow the on-screen instructions to download and install the latest update file.
3. Delete Corrupted Data On PS5
Deleting the corrupted data on PS5 will help you deal with lost or unplayable game saves, crashes, and performance issues.
For that, you need to uninstall and reinstall the game.
To uninstall a game on PS5, here’s what you need to do:
- Head to Settings, then open PS5 device storage, then head to Console Storage.
- Then select Games and Apps.
- Now select the problematic game and select the Delete option. Follow as shown to delete a game or app.
- Next, reinstall the game from the PlayStore and check.
4. Restore PS5 Game License
Restoring the PS5 game licenses on your PS5 will ensure that your account has the correct permissions to access your digital games along with the data and the PSN account is not suspended.
To restore licenses on the PS5 console, here’s what you need to do:
- Navigate to Settings and then select Users and Accounts.
- Next, select Other.
- Then select Restore Licenses.
- Select the licenses that you want to restore.
5. Rebuild PS5 Database
Rebuilding the PS5 database will help you to fix the corrupted or lost game saves by scanning and recognizing the console’s storage.
To rebuild the database, follow these steps:
- Turn off your PS5 completely, ensuring it’s not in Rest Mode.
- Press and hold the power button until you hear two beeps. This will start the console in Safe Mode, which should take 5 to 8 seconds.
- Connect a DualSense controller using a USB cable once in Safe Mode.
- Press the PS button on the controller, then select Clear Cache and Rebuild Database.
- Select “Rebuild Database” from the menu using the controller to navigate.
- Confirm the rebuild operation by pressing the “X” button on the controller. Follow the on-screen instructions to proceed.
- After completing the rebuild process, restart the console.
6. Report An Issue
You can also report an issue to the game developer, and to do that, you should reach out to the game developer through their support channels or websites.
Inform them about the issue you’re facing. Additionally, check to see if other players are experiencing the same issue and if there are any known workarounds available.
7. Contact PlayStation Support
Now that you have tried all the fixes but still couldn’t solve the issue, all you can do is contact PlayStation Support for further assistance. They will clearly state your problem and guide you to follow the instructions provided by their experts to address the issue.
Wrapping Up
So, follow the above troubleshooting steps and keep your gaming experience smooth and uninterrupted, and get back to gaming in no time.