If you’re seeing the error code WS-116522-7 on your PlayStation 5, you’re likely facing issues with system software updates or network connectivity.
Errors on PS5 can prevent you from jumping into your favourite game or accessing online features.
Fortunately, there are several methods to resolve it—ranging from simple network checks to manual updates via USB. Check out this article for the working solutions to fix the issue.
Why Does PS5 Error WS-116522-7 Occur?
This error typically appears when your PS5 fails to download or install system software updates. Common reasons include:
Unstable or weak internet connection: A poor or intermittent network can prevent your PS5 from successfully downloading update files.
• Corrupted or incomplete update files: If the update file is damaged or not fully downloaded, the system may fail to install it.
• Issues with your PSN account authentication: Problems signing into your PlayStation Network account can block access to update servers.
• Hardware problems like faulty cables or ports: Damaged or loose cables may disrupt the connection between your PS5 and the internet or display.
• Server-side issues from PlayStation Network: Temporary outages or maintenance on Sony’s servers can interfere with update delivery.
• Outdated system software or failed update attempts: If your PS5 hasn’t been updated in a while or previous updates were interrupted, it may struggle to install new ones.
How to Fix PS5 error WS-116522-7
Follow the methods given below when you get PS5 error WS-116522-7.
1. Check your Internet Connection
When you encounter PS5 error WS-116522-7, first check that you have a stable internet connection, then try to install the updates.
- First, connect the PS5 to the internet via Wi-Fi or a wired Ethernet connection.
- Next, run an Internet connection test. To do that, navigate to PS5 settings.
- Select Network.
- Then select Test Internet Connection.
You can also connect another device to the same internet and go to speedtest.net to check the internet speed. You can restart the router or modem and your PS5 device. This should fix any network-related issue.
Method 2: Update the System Software via Internet
Once you are connected to a stable internet connection, install the updates via internet.
- To do so, open Settings on your PS5.
- Then go to System.
- Next, select System Software.
- Head to System Software Update and Settings.
- If an update is available, click Update Using the Internet.
- Follow the on-screen instructions to update and install the software.
3. Update Via USB
If you cannot update via internet, then update via USB. Here’s what you need to do:
- On your PC, create a folder named “PS5” on a USB drive. Make sure the USB drive has been formatted as FAT32 or exFAT.
- Inside this folder, create another folder. Then name it as “UPDATE”.
- Now, download the update file by clicking here and save it in the “UPDATE” folder. Name it as “PS5UPDATE.PUP”. The link is provided in the description below so you can copy and paste it from there.
- Make sure there is 1,1GB of free space.
- Now, plug the USB drive with the update file into your PS5 console.
- Now you need to start your PS5 in Safe Mode. To do that, press and hold the power button, releasing it after the second beep.
- Select Update System Software then, Update from USB Storage Device then, select OK.
- If your PS5 console doesn’t recognize the update file, check that the folder names and file name are correct. Make sure to use uppercase letters for the folder names and file name.
4. Sign Out and Sign in Back In to Your PSN Account
If you still couldn’t install the updates, sign out, then sign in back to your PSN account and then install the updates. Here is how to do that:
- Head to PS5 Settings.
- Select Users and Accounts.
- Click on Other.
- Choose Sign Out and then sign back into your PSN account.
5. Check For Hardware Issues
The next thing you should check is that there are no hardware issues that can be responsible for the problem.
Ensure all cables connecting your PS5 to your TV or monitor and the router are properly plugged in and secured. Any loose connection can cause connectivity issues that can prevent the updating process.
Check for any visible damage or wear on the cables. Replace if necessary.
6. Contact Support
If the methods shown could not fix the issue, you can contact PlayStation Support for further assistance.
Wrapping Up
PS5 error WS-116522-7 is usually tied to connectivity or update issues, and most users can resolve it with a few simple steps.
Whether you’re updating via internet or USB, ensuring a stable connection and proper file setup is key. If all else fails, PlayStation Support is there to help you get back to gaming. For further queries or suggestions turn up in the commnetas section provided below.
