PS5 Error Code CE-118866-0, typically appears during an application update. This application error can prevent you from updating or launching certain games or apps, disrupting your gaming experience.
Fortunately, this issue is often caused by simple software or connectivity problems and can be resolved using a few straightforward troubleshooting steps.
Reasons for PS5 Error Code CE-118866-0
There are several possible reasons you might encounter this error:
- Interrupted or Unstable Internet Connection – A poor or inconsistent network connection can disrupt the update process.
- Corrupted Application Files – If the app or game you’re trying to update is corrupted, it may fail during the update process.
- Insufficient Storage Space – Lack of free space on your internal SSD may prevent the update from installing properly.
- System Cache or Database Errors- Temporary glitches or a fragmented database can interfere with updates.
- Router or Modem Issues- Your router or modem might be experiencing temporary issues and might not be working, affecting connectivity.
- Outdated or Incompatible Software – Occasionally, a bug in the current system software or app version can cause update failures.
- Hardware or Deep System Faults – In rare cases, deeper system faults may require a factory reset or professional support.
How to Fix PS5 Error Code CE-118866-0?
Follow this step by step guide to know the methods to fix PS5 Error Code CE-118866-0.
1. Power Cycle the PS5 Console
When you are experiencing PS5 Error Code CE-118866-0, power cycle the device.
To do that, turn off the PS5 console, unplug its power cable.
Then wait for a few minutes before you plug it back in, and turn it on. Once you turn on the console, try to download the update and check.
2. Check Your Internet Connection
The next thing you should do is check that your internet connection is stable. You can try connecting other devices to the same network to see if they work properly. You can also restart the router or modem and check if it helps.
- You can also open PS5 Settings.
- Then head to the Network Page.
- Now select Test Internet Connection.
- You can Start Test and check the connection speed. You can also connect your service provider for help.
3. Restart the Router or Modem
You can restart the router or modem.
- To do that, turn off your router and modem.
- Wait at least 5 minutes.
- Turn them back on now check if that could resolve the issue.
4. Check Hard Drive Space
Ensure your internal SSD has some free space to install the updates. To do that, delete unnecessary games or data.
Here’s how you can uninstall games or apps on PS5.
- Open PS5 device Storage, then head to Console Storage.
- Then select Games and Apps.
- Now select the game or app you want to delete and select the Delete option. Follow as shown to delete a game or app.
- Next, reinstall the game from the PlayStore and check.
5. Reinstall the Content
Next, you can uninstall and reinstall the game problematic game on which you are experiencing the error.
To uninstall a game on PS5, you can follow the method explained in the previous method.
6. Rebuild Database
Next, you can rebuild database.
To do that, follow these steps:
- Turn off your PS5 completely, ensuring it’s not in Rest Mode.
- Press and hold the power button until you hear two beeps. This will start the console in Safe Mode, which should take 5 to 8 seconds.
- Connect a DualSense controller using a USB cable once in Safe Mode.
- Press the PS button on the controller, then select clear cache and Rebuild Database.
- Select “Rebuild Database” from the menu using the controller to navigate.
- Confirm the rebuild operation by pressing the “X” button on the controller. Follow the on-screen instructions to proceed. After completing the rebuild process, restart the console.
7. Reset the PS5 Console
If the methods discussed earlier did not help to fix the issue, you can reset the console and then set it up as new and try to log in.
But make sure you take a backup of all your important data as resetting will delete all the settings and saved data on the console.
- To reset the PS5 console, head to the console Settings.
- Then select System.
- From System Software. Go to the Reset Options.
- Select Reset Your Console option.
- Confirm if prompted and follow the onscreen instructions to finish the process.
8. Contact PlayStation Support
If the previous methods did not resolve the issue, you may need to contact PlayStation Support for further assistance.
Clearly state your problem and follow the instructions provided by their experts to address the issue.
Wrapping Up
And there you have it! The methods to fix the error code CE-118866-0 on PS5.
We hope one of these methods has worked for you.
Leave a comment and help others know which solutions solved your problem.