The Amazon Echo Show is more than a smart speaker, as it allows you to make hands-free video and voice calls and transforms the way you connect with your family and friends.

But if this calling feature suddenly stops working, then it can disrupt your daily routine and leave you fumbling for solutions. This incredibly frustrating issue can stem from various factors, but fortunately, some detailed solutions will help you get back to enjoying hassle-free communication.

So, let us take a deep dive and look for ways to resolve the calling issue and help you stay in touch with your loved ones.

Also, read: Amazon Echo Show Device Green Light Glowing Continuously [Solved]

Why Is The Calling Feature On My Amazon Echo Show Not Working?

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When the calling feature on your Amazon Echo Show isn’t working, then it can be due to various reasons, and some of those are discussed below in detail:

Internet connectivity issue
Outdated software
Incorrect device settings
Alexa app configuration problems
Microphone or camera permissions
Blocked or restricted contacts
Account or registration issues
Hardware malfunctions

To fix sound issues on Amazon Echo Show, check out this detailed guide.

Echo Show Calling Not Working [Quick And Easy Fixes]

Some of the troubleshooting steps to resolve the Echo Show Calling is not working issue are discussed below in detail:

1. Verify Contact Information

Incorrect or outdated contact information can prevent your Echo Show from getting recognized, so ensure that the contact information you’re trying to call is correct.

You can cross-verify the number and then try calling again, also, if the Alexa app is unable to sync with your phone’s contact list, then it can result in incomplete or missing contacts.

2. Check Internet Connection

A stable and strong internet connection is essential for your Amazon Echo Show to work seamlessly, and if the calling feature doesn’t work, then you need to check your Wi-Fi connection and make sure that it is working properly.

Confirm that your Echo Show is connected to the internet, and this is how you can do it:

You can connect the Amazon Echo Show to a different Wi-Fi via Settings.
To do that, swipe down and select Settings.
Then select Network.

Next, select the Wi-Fi network you want to connect to. Then, follow the instructions shown to connect to the Wi-Fi.

3. Restart Your Echo Show

Restarting the Echo Show is an effective way to fix the technical issues, as a simple restart can clear away the technical glitches, refresh the device’s system, and also help restore the functionality of the device.

Unplug your Echo Show from the power source, wait for about 15 seconds, and then plug it back in.

This can help resolve minor software glitches that can be responsible for the issue.

4. Update Echo Show Device

Keeping the Echo Show updated will help you resolve crucial issues and will also ensure that all the features are working properly.

So, keeping the Echo Show updated will help you to enjoy a smoother experience, so you can try updating the software using Alexa to see if this helps fix the issue.

You can say, “Alexa, check for software updates.”

Once the updates are installed, check if this could fix the issue.

5. Factory Reset

A factory reset will help to resolve the calling issue on your Amazon Echo Show, as after a factory reset, you’ll have to reconfigure the device from scratch.

This factory reset can therefore be an effective solution to restore the functionality on your Echo Show device: