I recently ran into the “Unable to load information from the server” error in EA Sports FC 26 Career Mode. Every time I tried to continue my save, the game either got stuck on the loading screen or displayed the error message instead of letting me continue.
At first, I assumed the problem was with EA’s servers, however, I started troubleshooting the issue by testing my internet connection and refreshing my network settings and that worked!
If you’re facing the same error, don’t worry, here are the fixes I tried.
Solutions That Worked For Me To Fix FC 26 – Unable to Load Information From the Server Error
If you’re seeing the same error, work through the solutions below one by one. The problem can be caused by anything from an EA server outage to a network configuration issue on your PC, so it’s worth trying each fix until the game starts loading normally.
Check The EA Game Server Status
The issue can also occur if the EA game server is down or under maintenance.
So, you can check the EA server status from this link. If there is any issue on the server side then wait till the server becomes up and live again.
Check The Internet Connection
Make sure you are connected to a stable internet connection to avoid network-related issues.
You can check the internet speed from speedtest.net from another device provided it is connected to the same internet. If the internet connection is slow then contact your service provider for help. You can also restart your router or modem and check if that works.
Flush DNS And Reset Winsock
Type Command Prompt in the Windows search menu and choose to run Command Prompt as an administrator.
Next, copy & paste these commands one by one in the elevated CMD window.
Hit Enter after each command.
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh int ip reset
netshwinsock reset
Once you have finished running all the lines of commands, restart your computer.
Change DNS
You can also try changing the DNS and see if this can fix the error. Here’s what to do:
- To change DNS, open Control Panel using Windows search.
- Next, set the View by option to small or large icons. Select Network and Sharing Center.
- Now, select your internet connection next to Connections.
- Then open its Properties. Or, you can select Change adapter settings. Then right-click on your internet connection and select its properties.
- Search for Internet Protocol Version 4, right-click on it, and open its Properties.
- Set the Preferred DNS Server Address to 8.8.8.8 and the Alternate DNS Server address to 8.8.4.4. Click on OK and save the changes.
- You can also switch to the Cloudflare DNS server. For that, set the Preferred DNS Server Address to 1.1.1.1 and the Alternate DNS Server address to 1.0.0.1.
- To save the changes, click on OK.
- Once done, restart your PC. Once the PC restarts, re-launch the game and see if the issue is fixed.
Update The Network Drivers
Outdated drivers can lead to connectivity issues while playing games. So, you can update the network drivers and see if this can fix the issue.
- To do so, open Device Manager using Windows search.
- Head to the Network Adapters section and expand it.
- Right-click on your network adapter and select the update driver option.
- Choose Search automatically for the drivers option. Follow the onscreen instructions to finish the process.
Contact EA Support
If the methods shown in this video could not fix the EA Sports FC26 – Unable to load information error, then you can reach out to EA support for help.
You can get in touch with live support through the official EA help site, or you can reach out via X, formerly Twitter or Facebook for help as well if you prefer.
The “Unable to load information from the server” error in EA Sports FC 26 can feel like a brick wall when you just want to jump back into Career Mode. What I learned from my own experience is that it isn’t always about EA’s servers—sometimes the fix is right on your PC or network.
Wrapping Up
So, those were the most effective solutions to fix the “Unable to load information from the server” error in EA Sports FC 26. Work through the methods one by one, and one of them should help you get back into Career Mode.
If one of these fixes worked for you, let us know which one in the comments below. If you’re still facing the issue or have questions about a specific step, feel free to leave a comment as well—we’ll do our best to help.
