The Disney Plus app not working on your Firestick can dampen your binge-watching sessions, so if the app refuses to load, you need to troubleshoot the issue quickly.
So, here are some easy steps to help you get your Disney Plus app back and running.
Let us now dive into some of the best solutions to get your Disney Plus back on track.
Also, read: How To Fix HDCP Issue On Disney Plus?
Why Is My Disney Plus Not Working On Firestick?
Below we have discussed some of the common causes of Disney Plus not working on Firestick:
- Weak or unstable internet connection
- Outdated Disney Plus app
- App cache or data overload
- Missing app permission
- Outdated firestick software
- VPN or Proxy interference
- Insufficient storage space
Disney Plus Not Working On Firestick [Quick and Easy Fixes]
The troubleshooting steps discussed below will help you resolve Disney Plus not working on Firestick:
1. Restart The Firestick Device
Sometimes, a simple restart can resolve app-related issues on Firestick and will also fix minor and temporary glitches.
Restart your Firestick by powering it off, unplugging the power cord for 30 seconds, and then plugging it back in and turning it on.
The next thing you can do is restart your router or modem.
Turn off the router, wait for 30 seconds, and then turn it back on. This can help resolve any temporary issues with the router.
If you are connected to a Wi-Fi network, try switching to a mobile hotspot to see if it improves the connection and resolves the issue.
2. Update The Firestick
Update your Firestick to the latest version. This can resolve any bugs or compatibility issues that might be causing the error.
An outdated app will lead to bugs or compatibility issues, so here’s how you can do it:
- Go to Settings and select My Fire TV device.
- Then, select About.
- Now, Check for Updates on your Fire TV.
- If an update is available, install it and see if the issue is resolved.
3. Disable VPN or Proxy
If you are using a VPN or proxy to access the Disney Plus app, it can interfere and cause the issue.
By disabling VPN or proxy, you can expect a more stable and direct internet connection to Disney Plus, which in turn will resolve the playback issues or access problems on your Firestick.
So, disable your VPN or proxy to see if it resolves the issue.
4. Clear App Cache
Clearing the Disney Plus app cache will free up the temporary storage area and allow the Disney Plus app to run smoothly.
It will also delete the problematic files and force the app to download fresh data next time.
This is how you can do so:
- Navigate to Settings, then select Applications, followed by Manage Installed Applications.
- Next, select the problematic app.
- Select “Clear Cache”, then Clear Data as per your system settings options.
- This can help remove bugs and glitches associated with the app.
5. Update the App
Updating the app will address the unknown issues and fix the bugs and glitches. So, by updating it, you will be able to get the stable and optimized version of the app.
Here’s how you can update the app and reduce the likelihood of glitches:
- Go to Settings, select Applications.
- Next, select App Store.
- If the Automatic Updates option is turned off, turn it On.
6. Uninstall And Reinstall The Problematic App
If the methods shown don’t work, try uninstalling the app, and then reinstalling it from the Amazon Appstore.
- You can also go to Settings on your Fire TV device.
- Select Applications.
- Select Manage Installed Applications.
- Select the app you want to uninstall, and then Uninstall.
- Follow the on-screen instructions.
- Install the app again and see if the error persists this time.
7. Contact Disney Plus Support
Reach out to Disney Plus support for further assistance if you’re still unable to fix the issue.
Then follow the instructions provided by the experts to fix the issue.
Wrapping Up
So, follow the simple fixes and get back to streaming the magical content in no time.
Happy Streaming!