Are you experiencing screen flickering, or distorted display on your Amazon Echo Show? Then this guide is for you.
Before you reach out to Amazon Support or think about getting a new one, there are some troubleshooting steps you can try first to fix Amazon Echo Show screen issues.
Why do screen issues occur on Amazon Echo Show?
Distorted images, black and white images, or, various types of screen issues on your Amazon Echo Show can arise from various factors. Some common causes include:
- Power Issues – Inconsistent or insufficient power supply can lead to screen malfunctions.
- Software Glitches – Outdated or buggy software might cause the screen to freeze or become unresponsive.
- Hardware Problems – Physical damage or hardware defects can also affect the screen’s functionality.
- Accessory Compatibility – Using non-original adapters or cables can sometimes lead to performance issues.
How To Fix Amazon Echo Show Screen Issues?
Follow this step-by-step guide when you are experiencing screen issues on Amazon Echo Show:
Method 1: Restart the Device
When you are having screen issues on your Amazon Echo Show device, the first thing you can do is restart the Alexa Echo Show device. Here is how to do so:
- Unplug the power adapter from the device or the outlet.
- Wait for about 3 minutes.
- Plug the power adapter back into the device or outlet.
Method 2: Check the Power Adapter and Outlet
Next, check if the power adapter and the power source are in working confditions.
Try connecting the device to a different power outlet.
If possible, try using a different pair of cable and adapter. Now, see what works for you.
Method 3: Use the Original Amazon Echo Show Adapter
For the best experience with your Amazon Echo Show, always opt for the original adapter. Using third-party adapters can result in screen malfunctions and other performance issues.
Stick with the trusted, original accessories to ensure your device runs smoothly and lasts longer.
Investing in the right adapter helps you avoid potential complications and keeps your Echo Show functioning at its best.
Also Read: Amazon Echo Show Black Screen Issue [Quick and Easy Fixes]
Method 4: Check for Software Updates
You can try to update the software using Alexa and see if this helps fix the issue.
You can simply say: “Alexa, check for software updates.”
If this does not fix the issue then move on to the next step.
Method 5: Adjust Brightness
To adjust brightness follow as given:
- You can swipe down from the top of the screen and select Settings.
- Select Display.
- Adjust the brightness using the slider.
- You can also toggle Adaptive Brightness on or off.
Method 6: Reset the Device
If the methods shown did not help, then you can reset the device.
- Press and hold the Mute button and the Volume Down button simultaneously for about 15 seconds until the Amazon logo appears.
- Follow the on-screen instructions to set up your device again.
Method 7: Contact Amazon Support
If none of the methods work, contact Amazon Support for further assistance.
If you continue to experience issues, it might be a hardware problem, and you may need to consider getting a replacement device.
Wrapping Up
So, there you have it! Regularly updating your device and using original accessories can help maintain its performance and longevity.
For any further queries, contact us in the comments section below.
