When your Amazon Echo Show displays a solid red light, it can be a bit puzzling, especially if you’re unsure what it signifies.
Now, here are the reasons behind the red light, and also, the working solutions to get your device back to normal.
Whether it’s a simple microphone issue or something more complex, these steps will help you troubleshoot and resolve the problem efficiently.
Here’s a detailed guide on why Amazon Echo is Red and how to fix it.
Also Read: Echo Show Is Showing a Black And White Image
Why Does Amazon Echo Display a Solid Red Light?
When your Amazon Echo’s light ring turns red, it typically indicates one of these reasons:
Microphone Disabled – This is the most common cause. If you’ve manually turned off the microphone, the device will light up red to show it’s not listening for voice commands.
Connectivity Issues – If the Echo is having trouble connecting to the internet, it may display a red light.
Error or Warning – Sometimes, the red light could be alerting you to an error or issue that needs attention.
Also Read: How To Change Your Weather Location On An Amazon Echo Show
How To Fix the Issue When Amazon Echo is Red?
Follow these step-by-step guides to fix the issue when Amazon Echo is Red.
1. Re-enable the Microphone
A solid red light on your Amazon Echo Show typically indicates that the microphone is turned off, meaning Alexa is not listening for voice commands.
When you get such an issue, re-enable the microphone. To do that, locate the Microphone Button. The microphone button is usually situated on the top of your Echo Show.
So, find it and press the button to toggle the microphone back on. You should see the red light turn off, indicating that the microphone is now active and Alexa is listening for commands.
2. Check for Persistent Red Light
If the red light persists even after pressing the microphone button, or if you’re facing other issues, then check the connectivity.
Ensure your Echo Show is connected to a stable Wi-Fi network.
You can check this in the settings menu by swiping down from the top of the screen and selecting Settings then Network.
Sometimes, network issues can cause problems with your Echo Show. Restarting your router can help resolve connectivity issues. So, restart the router and see if this could fix the issue.
3. Restart Your Echo Show
Unplug the power adapter from the Echo Show, wait a few seconds, and then plug it back in.
Allow the device to reboot completely.
You can also restart the device from the settings menu by swiping down from the top of the screen, selecting Settings, and then choosing Device Options then Restart.
Alternatively, you can ask Alexa to restart the device.
4. Check Software Updates
Ensure your Echo Show is running the latest firmware.
- You can check for updates by going to Settings and then selecting Device Options.
- Next, select Check for Software Updates or a similar option.
5. Factory Reset
If the issue persists, you might need to perform a factory reset. Note that this will erase all your settings and data.
- To factory reset the device, press and hold the Mute and Volume Down buttons simultaneously for about 15 seconds until the Amazon logo appears.
- You can also swipe down from the top of the screen, go to Settings then, select Device Options then select Reset to Factory Defaults.
6. Consult Support
If none of the shown methods can resolve the issue, you can consult the Amazon support page or contact customer service for further assistance.
Wrapping Up
So, there you have it! For any further queries, ask us in the comments section below, and we shall revert ASAP. We always look forward to hearing back from you.
