Alexa skills enhance the capabilities of your Amazon Echo Show and allow you to personalize your smart experience with just a voice command.
But if the skill suddenly stops working on your Amazon Echo Show and stumbles or gives an error message, then it will be extremely frustrating for the user.
So, in this guide, we’ll explore why Alexa Skills might not work on your Echo Show and the causes behind this unexpected glitch.
Also, read: How To Connect Skills To Amazon Echo Show?
Why Is My Alexa Skill Not Working?
Your Alexa Skill may not work for various reasons, some of which are discussed below:
- Internet Connectivity Issues
- Skill is Disabled
- Outdated Software
- Skill Compatibility Issue
- Temporary Service Outage
- Alexa App Glitches
- Device-Specific Problems
Troubleshooting Alexa Skill Not Working On Your Amazon Echo Show
Let us now see how you can quickly fix the Alexa Skill not working on your Amazon Echo Show.
These troubleshooting steps will help you get back to enjoying a seamless Alexa experience in the long run.
1. Re-enable The Skill
When a specific skill doesn’t work, then first you’ll have to disable it and then re-enable the skill again.
To do that, follow the steps:
- Open the Alexa app on your smartphone.
- Head to Skills & Games.
- Scroll down to look for Your Skills and select that.
- Then, select the problematic skill along with the Settings option.
- Then select Disable Skill and confirm your action.
- Or if there is a Disable Skill option directly, select that.
- Re-enable the skill after a while and check.
Ensure you have your skill login credentials before disabling the skill, as you may need to provide them when turning it back on.
2. Check The Amazon Skills Page
The next thing that can be done is to check the Amazon Skills page and see if the specific skill requires any account linking.
For this, you need to open a web browser on your smartphone or desktop and then open this link.
Search for the skill in this link, and then select it and check the details.
3. Report Issues With A Skill
The last thing that you can do is report issues with a skill, and for that, take a look at the following steps:
- Open the Alexa app and select More.
- Select Skills & Games, followed by Your Skills.
- Then, select the skill with the issue.
- Scroll down to the Feedback section and select Send Feedback.
- Enter your feedback, and then select Submit Help.
Final Words
Remember, Alexa Skills are specifically designed to enhance your Echo Show experience, but sometimes all they need is fine-tuning.
So, if a skill refuses to launch, then don’t panic and instead try out the troubleshooting steps to get your Echo Show skills back on track.